Senior Learning Design Professional

Humana

15h•$71,100 - $97,800•Remote

About The Position

Humana Healthy Horizons is seeking a Senior Learning Design Professional to apply instructional design, cognitive psychology, and adult learning theory to identify solutions for knowledge or performance gaps. The role handles moderately complex to complex assignments that require in-depth evaluation of variable factors. The professional analyzes and organizes content, designs learning solutions, and develops storyboards, scripts, performance support, mobile learning, and manuals. The work supports associate success and organizational learning needs. The position also facilitates organizational training and professional development for existing associates, partners with subject matter experts to develop curriculum, and ensures training materials remain current and relevant. The role tracks and analyzes program effectiveness, consults with stakeholders, uses collaborative tools to design and facilitate virtual learning, and partners with leadership to support departmental strategy. Considerable latitude is exercised in determining assignment objectives and approaches. This is a remote, full-time position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time, for 40 hours per week. Occasional travel is estimated at up to 5%, including possible travel to Humana offices or locations outside the associate's state of residence. Employees working from home must provide internet service with at least 25 Mbps download and 10 Mbps upload speeds and work in a dedicated space that protects member PHI/HIPAA information.

Requirements

Bachelor's degree or equivalent years of professional experience in learning design or learning facilitation.
Three or more years of instructional design, training, and/or learning development experience.
Experience facilitating training across diverse organizational functions and levels to drive knowledge, adoption, and consistent execution.
Expert-level experience with the Articulate 360 Suite.
Experience with learning strategies and adult learning theories.
Proficiency in Microsoft Office applications, including Outlook and PowerPoint, and Adobe PDF.
Understanding of curriculum design, including gathering content from subject matter experts and applying adult learning principles.
Demonstrated capability to lead, develop, and maintain a dynamic, high-performing team culture.
Ability to work with agility and flexibility in an evolving, fast-paced work environment.
Ability to facilitate and deliver an exceptional learning experience to all types of learners.

Nice To Haves

Medicaid knowledge, including experience interpreting Medicaid contracts.
Operations content design and facilitation experience.
Experience using a wide variety of training tools to effectively facilitate learning for a wide audience.
Experience managing projects or processes.
Expert organizational skills and ability to work with fast turnaround times.

Responsibilities

Analyze and organize learning content and design learning solutions to address knowledge or performance gaps.
Develop storyboards, scripts, performance support, mobile learning, and manuals.
Facilitate organizational training and professional development for existing associates.
Analyze learning needs and partner with subject matter experts to contribute to course curricula.
Keep course materials current and relevant to training needs, and track and analyze training program effectiveness.
Provide consultation, feedback, and instruction while partnering with stakeholders across the enterprise.
Use collaborative tools to design and facilitate virtual learning.
Assess project scope and conduct needs analysis with stakeholders using consultative skills.
Collaborate with leadership to influence and assist in executing departmental strategy.