Senior Lead Technical Program Manager (Cleared)

Salesforce•Herndon, VA
•Onsite

About The Position

Salesforce National Security (SNS) builds and operates secure environments for government customers. The Senior Lead Technical Program Manager for GovCloud owns technical program management for new technical builds and prioritized engineering initiatives, translating strategic objectives into executable plans. The role manages critical dependencies and decisions that balance delivery commitments, technical constraints, and customer needs. The position owns program strategy and execution for new GovCloud environment builds and related product and engineering initiatives, partnering across Salesforce to deliver capabilities for current and future government customers. It is based onsite in Herndon, Virginia, five days per week, and is not remote. Candidates must be U.S. citizens (U.S. born or naturalized), live on U.S. soil, not hold dual citizenship, and meet applicable customer and government screening standards. The role requires an active TS/SCI clearance with polygraph and acceptable background investigation results, with the specified clearance maintained. The posting also states that the candidate agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Requirements

  • Currently hold an active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with polygraph.
  • Have 4 or more years of experience managing complex technical initiatives and projects from initiation to completion in a SaaS or PaaS product development organization.
  • Understand product development and software development lifecycles and apply Agile principles alongside traditional project management best practices.
  • Have experience prioritizing, structuring, and managing individual and team deliverables in alignment with strategic objectives.
  • Have experience leading cross-functional teams.
  • Communicate clearly in writing and speech and tailor communication to build consensus with key stakeholders.
  • Have experience driving results and aligning expectations across complex, matrixed, cross-functional organizations.
  • Have a track record of resolving challenges in coordinating distributed and global teams.
  • Be a U.S. citizen (U.S. born or naturalized), live on U.S. soil, and not hold dual citizenship.
  • Meet customer and government screening standards applicable to the role, obtain acceptable background investigation results, and maintain the required clearance.

Nice To Haves

  • Experience with Amazon Web Services (AWS) Dedicated Region air-gapped environment builds.
  • Strong analytical and troubleshooting skills, sound judgment in navigating conflict, and ability to solve complex problems.
  • Experience using analysis to drive roadmap development and prioritization.
  • Certified Scrum Master certification or equivalent Agile certification.

Responsibilities

  • Establish program structures and build cross-functional consensus, aligning teams around GovCloud stakeholder priorities, strategic vision, and business objectives.
  • Use technical, analytical, and Agile methods to guide and support software engineering teams throughout the project lifecycle.
  • Lead program Steering Committee forums with key partners to guide critical decisions, clear blockers, and resolve operational challenges.
  • Champion business objectives and steer long-term program strategy.
  • Build strong partnerships with key functional team members to maintain focus on business goals.
  • Run workgroup alignment meetings with cross-functional teammates to address tactical release issues, dependencies, team status, production issues, metrics, and achievements.
  • Lead program and feature dependencies across multiple teams, scrum teams, functions, divisions, and partners.
  • Identify potential roadblocks early and address them urgently to keep project teams on track toward delivery goals.
  • Deliver monthly program evaluations and status updates during sprint reviews, covering goal progress, risk factors, and key concerns.
  • Create a collaborative environment that fosters creativity, innovation, and learning.
  • Promote the SNS Product and Technology strategy and inspire organizational transformation as a change agent across the enterprise.

Benefits

  • Time off programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health support
  • Paid parental leave
  • Life insurance
  • Disability insurance
  • 401(k)
  • Employee stock purchasing program
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