Senior Lab Support Specialist

Thermo Fisher Scientific•Waltham, MA
•$20 - $27

About The Position

Thermo Fisher Scientific is seeking a Senior Lab Support Specialist to support laboratory operations at customer sites through Unity Lab Services. The role provides support tailored to customer needs, with responsibility for labware operations, glass washing, garment management, and gas and dry ice management. The specialist serves as a primary point of contact for lab personnel, helping ensure support activities are efficient and compliant. The position is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. It is primarily independent work at customer sites and may involve chemical-based allergens, hazardous or toxic materials, varied temperatures, noise, odors, and other laboratory or warehouse conditions. Regular lifting of 30–40 pounds, occasional lifting up to 50 pounds, and moving items up to 100 pounds using equipment such as pushcarts and forklifts are required. Overtime may be necessary.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of material-handling experience.
  • Proficiency with Microsoft 365 applications, including Excel, Outlook, and Teams.
  • Strong attention to detail and organizational skills, with a safety-first approach.
  • Excellent verbal and written communication skills in English.
  • Ability to lift 30–40 pounds regularly and up to 50 pounds occasionally, and to use equipment such as pushcarts and forklifts to move items up to 100 pounds.
  • Ability to frequently stand, walk, reach, and bend.
  • Ability to work in environments that may include chemical-based allergens, hazardous or toxic materials, fluctuating temperatures, loud noises, strong odors, and required PPE.
  • Successful completion of Thermo Fisher Scientific pre-employment screening, including a background check and drug test, as well as any customer-mandated screening, credentialing, or badging requirements.

Nice To Haves

  • Experience in a Good x Practice (GxP) environment or laboratory setting.

Responsibilities

  • Perform labware operations, including precision cleaning, inventory management, quality control, and sterilization through autoclaving.
  • Place gas cylinder orders and use knowledge of gas meters to safely manage encounters with hazardous materials.
  • Collect used labware and materials from laboratories and restock designated points of use.
  • Manage gas, garments, and dry ice, ensuring consistent supply and safe storage.
  • Work with clients to understand labware and material needs, provide timely support, and ensure stock availability.
  • Follow procedures outlined in Best Practices, SOPs, and Work Instructions.
  • Maintain accurate inventory records, fulfill contractual obligations, and assist in tracking business metrics.
  • Perform other duties as assigned by management.

Benefits

  • Comprehensive healthcare, including medical, dental, and vision plans.
  • Paid holidays, including 10 paid holidays annually.
  • At least 120 hours of paid time off (PTO).
  • Tuition reimbursement.
  • Paid parental leave, including 3 weeks for bonding and 8 weeks for caregiver leave.
  • Accident and life insurance.
  • Short- and long-term disability coverage.
  • 401(k) U.S. retirement savings plan.
  • Employee Stock Purchase Plan (ESPP), offering eligible colleagues the opportunity to purchase company stock at a discount.
  • Employee assistance and family support programs, including commuter benefits.
  • Variable annual bonus eligibility based on company, team, and/or individual performance results.
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