Senior Lab Support Specialist

Thermo Fisher Scientific•Waltham, MA

About The Position

Thermo Fisher Scientific is seeking a Senior Lab Support Specialist to support customer laboratory operations through glass washing, garment management, and gas and dry ice management. The role serves as a primary point of contact for lab personnel and provides reliable support while maintaining compliance, safety, and efficiency. Work is primarily performed independently at customer sites and follows established Best Practices, SOPs, and Work Instructions. The position is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. The work environment may include laboratories, offices, warehouses, cold rooms and freezers, fluctuating temperatures, loud equipment, strong odors, hazardous or toxic materials, and chemical-based allergens such as penicillin and tetracycline. PPE may be required, and the role involves frequent standing, walking, reaching, and bending, regular lifting of 30–40 pounds, occasional lifting up to 50 pounds, and moving loads up to 100 pounds using equipment such as pushcarts and forklifts. Overtime may be necessary. Applicants must complete Thermo Fisher Scientific’s pre-employment screening, including a background check and drug test, as well as any customer-required screening, credentialing, or badging.

Requirements

High school diploma or equivalent.
At least 2 years of material-handling experience.
Proficiency with Microsoft 365 applications, including Excel, Outlook, and Teams.
Strong attention to detail and organizational skills.
A safety-first approach.
Excellent verbal and written communication skills in English.
Ability to lift 30–40 pounds regularly and up to 50 pounds occasionally, and to move loads up to 100 pounds using equipment such as pushcarts and forklifts.
Ability to complete required pre-employment and customer-mandated screening, credentialing, or badging.

Nice To Haves

Experience in a GxP environment or laboratory setting.

Responsibilities

Perform labware operations, including precision cleaning, inventory management, quality control, and sterilization through autoclaving.
Place gas cylinder orders and use knowledge of gas meters to safely manage encounters with hazardous materials.
Collect used labware and materials from laboratories and restock dedicated points of use.
Manage gas, garment, and dry ice supplies, including ensuring consistent availability and safe storage.
Work with clients to understand labware and material needs, provide timely support, and maintain stock availability.
Follow Best Practices, SOPs, and Work Instructions.
Maintain accurate inventory records, fulfill contractual obligations, and assist with tracking business metrics.
Perform other duties as assigned by management.

Benefits

Comprehensive healthcare benefits, including medical, dental, and vision plans.
Paid holidays.
Tuition reimbursement.
At least 120 hours of paid time off.
Paid parental leave, including 3 weeks for bonding and 8 weeks for caregiver leave.
Accident and life insurance.
Short- and long-term disability in accordance with company policy.
401(k) retirement savings plan.
Employee Stock Purchase Plan with the opportunity to purchase company stock at a discount for eligible colleagues.
Employee assistance and family support programs, including commuter benefits.