Senior Kitchen Manager

BJ's Restaurants • McCandless, PA

6d

About The Position

The Senior Kitchen Manager manages restaurant functions during opening, mid-day, or closing shifts. The role includes hiring recommendations, managing, supervising, training, coaching, and developing restaurant team members, and ensuring a Gold Standard guest experience. Managers are classified as exempt and must spend more than 50% of their time performing managerial duties, regularly exercising independent judgment and discretion on matters of consequence to the restaurant.

The manager oversees restaurant operations, food and beverage execution, team member relations, and guest service. Responsibilities include maintaining safety and sanitation, managing quality and inventory, addressing maintenance and audit issues, and handling guest relations and recovery. The position requires at least two years of full-service, high-volume, casual dining restaurant management experience.

Requirements

• At least two years of full-service, high-volume, casual dining restaurant management experience.
• High personal integrity, professionalism, and maturity.
• Ability to work in a fast-paced environment.
• Solid relationship management and performance management skills.
• Ability to motivate and direct team members and work effectively as part of a management team.
• Exceptional interpersonal skills, with a focus on listening and questioning skills.
• Strong writing and documentation skills.
• Ability to absorb and retain information quickly.
• Keen attention to detail.
• Proven problem-solving abilities.
• Exceptional guest service orientation.
• Ability to stand and walk around a restaurant to supervise operations for 8–10 hours.
• Ability to lift 50 pounds.
• Ability to bend, stoop, and raise arms above the head on occasion.

Responsibilities

• Perform opening, mid-day, and closing duties.
• Conduct daily briefings on matters important to the team.
• Manage necessary repair and maintenance issues.
• Manage the Restaurant Risk Review audit process and implement necessary changes.
• Manage local restaurant marketing, sales building, and community involvement.
• Facilitate and participate in the Continued Education Program.
• Exercise discretion and independent judgment.
• Ensure full compliance with company policies and laws.
• Make recommendations concerning team member development, promotion, and disciplinary action.
• Make hiring and termination recommendations to the General Manager.
• Cooperate with the Team Member Relations Department and management team when investigating Team Member Hotline and Restaurant Support Center inquiries relating to the restaurant.
• Ensure safety and sanitation.
• Monitor food and beverage quality and execution.
• Conduct quarterly food reviews.
• Prepare and receive food and beverage orders.
• Conduct weekly inventories to maintain proper stock levels and assess ordering patterns and changes.
• Monitor and validate daily prep production.
• Coach, mentor, and discipline hourly team members.
• Monitor and facilitate team member recognition.
• Train, coach, and develop team members to deliver Gold Standard service to guests.
• Manage guest relations and guest recovery.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k).
• Paid vacation time.
• Quarterly bonus potential.
• Daily Pay, providing on-demand access to earned pay.
• Career advancement opportunities, leadership conferences, and development programs.
• Relocation opportunities throughout the country.
• Community involvement and philanthropy opportunities.
• Diversity, equity, and inclusion groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed