Senior IT Vendor Manager

3M•Maplewood, MN

13d•$188,251 - $230,084•Onsite

About The Position

The Senior IT Vendor Manager leads a global portfolio of strategic technology suppliers across hardware, software, SaaS, cloud, infrastructure, and managed services. The role serves as the primary IT relationship owner for assigned suppliers and is accountable for vendor strategy, commercial governance, contract lifecycle management, performance, financial optimization, risk mitigation, compliance, and measurable value realization. The position partners with IT and business leaders, Corporate Procurement, Finance, Legal, Information Security, Enterprise Architecture, IT Asset Management, and technology delivery teams. It requires commercial judgment, executive communication, cross-functional leadership, and the ability to manage complex supplier relationships in a global environment. The role is based on-site at 3M Center in Maplewood, Minnesota, and may include up to 5% travel. Relocation is not authorized. Applicants must be legally authorized to work in the country of employment without sponsorship for employment visa status.

Requirements

Bachelor’s degree or higher in information technology, business, supply chain, finance, engineering, or a technology discipline, completed and verified before starting.
At least 10 years of experience in IT vendor management, technology sourcing, IT asset management, technology procurement, contract management, or supplier governance in a private, public, government, or military environment.
At least 7 years of experience managing enterprise technology suppliers and complex commercial relationships in a private, public, government, or military environment.
Must be legally authorized to work in the country of employment without sponsorship for employment visa status.

Nice To Haves

Demonstrated experience with complex software, SaaS, cloud, hardware, managed services, or professional services agreements.
Demonstrated experience managing multimillion-dollar technology portfolios, renewals, negotiations, supplier performance, and executive escalations.
Master’s degree or MBA.
Experience with enterprise software licensing, publisher audits, SaaS optimization, cloud consumption agreements, infrastructure suppliers, and managed services.
Knowledge of Technology Business Management, FinOps, IT Asset Management, ITIL, strategic sourcing, and supplier-risk practices.
Experience using GEP, SAP, Flexera One, ServiceNow, Apptio, Power BI, or comparable enterprise tools.
Professional certifications such as TBM, FinOps, IAITAM, ITIL, CPSM, CSCP, or relevant cloud certifications.
Experience working in a global, highly matrixed technology organization.

Responsibilities

Develop and execute vendor strategies aligned with enterprise technology roadmaps, sourcing objectives, architecture standards, and business priorities.
Serve as the IT relationship owner and escalation point for assigned strategic technology suppliers.
Lead executive governance meetings, quarterly business reviews, supplier scorecards, and performance improvement plans.
Drive supplier accountability for outcomes, innovation, service quality, commercial value, and continuous improvement.
Identify opportunities for vendor consolidation, rationalization, demand management, and improved competitive leverage.
Lead IT business participation throughout contract lifecycles, including agreements, renewals, amendments, statements of work, cloud commitments, SaaS subscriptions, enterprise license agreements, managed services, and professional services engagements.
Partner with Corporate Procurement on sourcing strategies, RFQs, RFPs, competitive events, negotiations, and supplier selection.
Define business requirements, deliverables, service levels, acceptance criteria, milestones, pricing structures, termination rights, and commercial protections.
Maintain forward-looking visibility into renewals, commitments, risks, dependencies, and decision dates.
Resolve complex commercial, contractual, service, and relationship escalations through coordinated cross-functional action.
Manage strategic software publishers, SaaS and cloud providers, infrastructure suppliers, endpoint manufacturers, resellers, and technology service partners.
Partner with IT Asset Management to improve software entitlement, utilization, compliance, audit readiness, lifecycle management, and retirement decisions.
Partner with cloud engineering, architecture, FinOps, and Finance teams to improve cloud consumption visibility, commitment utilization, forecasting, and cost optimization.
Coordinate hardware lifecycle, technology refresh, warranty, support, inventory, logistics, and supplier performance considerations with asset and operations teams.
Ensure commercial models support portability, scalability, resiliency, security, and practical exit options.
Establish and monitor SLAs, KPIs, operational metrics, financial commitments, deliverables, and corrective actions.
Manage a significant technology-spend portfolio and identify measurable savings, demand avoidance, cost optimization, and value realization opportunities.
Provide executive reporting on spend, forecast, savings, commitments, supplier performance, renewal exposure, and material risks.
Ensure supplier compliance with corporate policies, security requirements, privacy obligations, regulatory expectations, contractual requirements, and audit controls.
Lead supplier risk mitigation and continuity planning with appropriate control functions.
Coordinate IT stakeholders and Corporate Procurement through an integrated operating model with defined ownership and governance gates.
Influence senior stakeholders across IT, Finance, Legal, Security, Procurement, Architecture, Operations, and business functions.
Provide coaching and subject-matter leadership to managers, analysts, project teams, and external partners.
Improve standard processes, data quality, reporting, contract repositories, workflow adoption, and vendor-management maturity.
Support technology transformation initiatives involving supplier, licensing, cloud, asset, sourcing, and commercial decisions.
Contribute to compliance with corporate policies, procedures, and security standards, and support 3M’s Environmental Health and Safety culture by following safety policies, identifying hazards, and engaging in continuous improvement.