Senior IT Vendor Manager
About The Position
Pivot Point Solutions is seeking an experienced Senior IT Vendor Manager to oversee strategic technology supplier relationships, optimize vendor performance, and ensure technology investments align with enterprise business objectives. The role partners with IT leadership and teams across sourcing, finance, architecture, operations, and legal to manage supplier performance, improve commercial agreements, and support long-term technology investment planning. The position independently manages complex enterprise supplier relationships, evaluates contract performance, identifies cost-saving opportunities, and provides financial and operational insights and recommendations to senior leadership. It is based in Oakland, California, with 2–3 days per week onsite and a stated full-time schedule of 8 AM–5 PM. The contract length is 12 months or longer.
Requirements
- Bachelor's degree in Information Technology, Business Administration, or a related field.
- At least 8 years of experience in IT vendor management, technology sourcing, or strategic supplier management.
- Direct experience managing Tier-1 technology vendors and multiple enterprise supplier relationships.
- Hands-on experience with IT vendor contracts, negotiations, renewals, SLAs, KPIs, and supplier performance reviews.
- Experience performing Total Cost of Ownership analysis, identifying cost-saving opportunities, and managing vendor-related CapEx/OpEx forecasts.
- Experience developing vendor performance reports, financial analyses, and strategic recommendations for senior IT leadership.
- Ability to work onsite in Oakland, California, 2–3 days per week.
Nice To Haves
- Experience managing large-scale, multi-year enterprise technology vendor portfolios.
- Demonstrated vendor cost savings, contract restructuring, or supplier consolidation results.
- Experience with SAP Ariba, Coupa, ServiceNow, or GEP.
- Experience in utilities or other regulated industries, or relevant supplier management certifications.
Responsibilities
- Manage strategic relationships with Tier-1 and Tier-2 technology suppliers, aligning them with enterprise IT objectives and business priorities.
- Oversee vendor lifecycle activities, including onboarding, governance, contract compliance, performance management, and relationship development.
- Conduct supplier business reviews covering performance, service delivery, contractual obligations, and technology roadmaps.
- Develop and monitor vendor KPIs, service level agreements, and performance scorecards.
- Collaborate with Sourcing on negotiation strategies, improved contract terms, and cost-saving opportunities.
- Evaluate vendor contracts, pricing structures, and commercial models to maximize the value of technology investments.
- Conduct Total Cost of Ownership analyses to assess vendor costs and support purchasing decisions.
- Develop and maintain vendor-related financial forecasts, including capital and operating expenses.
- Support multi-year technology investment planning by aligning vendor capabilities, costs, and services with enterprise technology roadmaps.
- Prepare financial analyses, business cases, executive presentations, and supplier performance reports.
- Identify opportunities for vendor consolidation, technology rationalization, and improved supplier efficiency.
- Evaluate emerging technologies, alternative suppliers, and potential proof-of-concept opportunities.
- Monitor supplier risks, contractual obligations, and compliance requirements; escalate concerns and implement corrective actions.
- Partner with IT leadership, architecture, operations, sourcing, finance, and legal teams to evaluate vendor solutions and develop technology strategies.
- Lead cross-functional initiatives supporting vendor transitions, technology implementations, and process improvements.
- Maintain relationships with supplier executives and internal stakeholders to support strategic planning and operational performance.
- Recommend actions to senior leadership regarding supplier performance, financial risks, contract optimization, and technology investment opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
