Senior IT Systems Analyst

Fidelity • Westlake, TX

1d

About The Position

Fidelity Fund and Investment Operations (FFIO) is seeking a Senior IT Systems Analyst with advanced product analyst experience to join its Alternative Investment team and help build the Alternative Investments platform. The role suits a client-focused, strategic thinker with strong analytical skills who works at the intersection of business operations, data, and product innovation. It combines leadership and planning with a focus on delivering results.

The analyst will champion collaboration and build close partnerships with business and development teams to craft and implement solutions using client- and server-side technologies. FFIO provides accounting and investment management support services for Fidelity mutual funds and other retail and institutional investment products. These services include calculating and distributing NAVs, distribution rates, and yields; preparing fund financial statements, dividend estimates, and tax returns; monitoring delivery of fund trades to custodian banks; processing corporate actions; collecting securities income; reconciling, reporting, and moving money for fund shareholder transactions; and managing fund liquidity.

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Current onsite requirements vary by role and location and may evolve. The transition does not apply to fully remote roles. Fidelity will not provide immigration sponsorship for this position. Hiring and association may be restricted for individuals with certain criminal histories under applicable laws and regulations.

Requirements

• Bachelor's degree and at least 5 years of experience as a product analyst, business analyst, or in a similar role in a digital or operational transformation environment focused on customer- or associate-facing solutions.
• Strong understanding of operations workflows and processes, preferably in financial services or another regulated industry.
• Ability to translate technical requirements and operational processes into actionable product requirements.
• Experience informing product strategy and delivery, including opportunity identification, solution design, and working with technology teams.
• Proficiency with JIRA, JIRA Align, Confluence, Miro, or other analytics and product planning tools.
• Proficiency with agile development methodologies and experience working with cross-functional product teams, engineering teams, and business stakeholders.
• Strong communication, stakeholder management, and storytelling skills, including conveying information in technology terms verbally and in writing using data and visualizations.
• Problem-solving ability, including identifying issues, exploring solutions, and determining next steps.
• Presentation skills and ability to have challenging conversations with business stakeholders, using data and analysis to influence decisions.
• Experience with Structured Query Language (SQL) and programming in general.
• Strong understanding of complex relational database schemas and experience with SQL management tools.
• Experience working with REST, SOAP, JSON, and APIs.

Responsibilities

• Help build the Alternative Investments platform.
• Partner closely with business and development teams to craft and implement solutions across client- and server-side technologies.
• Translate technical requirements and operational processes into intuitive, actionable product requirements.
• Inform product strategy and delivery, including identifying opportunities, designing solutions, and working with technology teams on delivery.
• Use data and analysis to identify issues, explore solutions, recommend next steps, and influence stakeholder decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior