About The Position

The Senior IT Systems Analyst develops, configures, continuously improves, and supports hospital system applications, primarily Healthy Planet/Compass Rose and EpicCare Ambulatory. The analyst performs in-depth analysis of workflows, data, and technical documents related to the application area, and designs, builds, tests, installs, and maintains application solutions.

Requirements

  • Four years of experience in an applicable business area, such as clinical, operational, or IT systems support.
  • Applicable Healthy Planet/Compass Rose certification.
  • Knowledge of population health workflows and best practices.
  • Ability to understand business issues and objectives and translate them into application solutions.
  • Strong understanding of application technology and system design.
  • Basic project management skills, including leading meetings, prioritizing, resolving conflicts, maintaining an issues list, and managing a project plan.
  • Excellent oral and written communication skills.

Nice To Haves

  • Three years of experience working in Information Technology implementing and supporting applications.
  • Experience working in a healthcare environment, clinical informatics, or healthcare IT.
  • Experience with regulatory reporting and regulatory requirements in the applicable clinical area.

Responsibilities

  • Translate infection-surveillance best practices into application and workflow designs.
  • Analyze application release notes and technical specifications to identify impacts and opportunities, and plan and implement new functionality in upgrades.
  • Evaluate current-state processes and identify gaps relative to future-state goals for IT application utilization.
  • Provide ongoing analytical, technical, and functional support for systems throughout the organization.
  • Independently manage assigned project tasks against timelines and proactively communicate risks, delays, and issues.
  • Communicate clearly and concisely with internal and external customers, delivering difficult or sensitive information tactfully.
  • Represent the application area in operational meetings at corporate, service-line, and facility levels.
  • Mentor teammates in application design and support.
  • Lead testing efforts and ensure issues are identified, tracked, reported, and resolved in a timely manner.
  • Participate in business continuity planning and assist with developing disaster recovery measures.
  • Participate in an after-hours on-call rotation.
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