Senior IT Project Manager

Blue Cross & Blue Shield of Rhode Island•Providence, RI
•$102,300 - $163,700

About The Position

Work within the Enterprise Program Management Office (EPMO) to execute medium- to large-scale IT and operational projects under defined standards and project governance. Plan and execute projects within established scope, budget, and timelines. Lead cross-functional teams, communicate with stakeholders, and oversee successful delivery of IT solutions. Lead large-scale business transformation initiatives that align technology, operating models, processes, and people changes with strategic objectives. The role includes developing project plans and transformation roadmaps, managing suppliers and partners, monitoring progress and risks, allocating resources, managing budgets, and ensuring compliance with organizational policies and quality standards. The position may be performed in-office, hybrid, or remotely, subject to role-specific schedules and location eligibility.

Requirements

  • A combination of education and related work experience.
  • Knowledge of project management methodologies, processes, and tools.
  • Proficiency in Microsoft Project.
  • Ability to facilitate meetings and teamwork, with leadership and problem-solving skills.
  • Ability to collaborate while dealing with complex situations.
  • Ability to motivate, lead, and inspire a diverse group of stakeholders toward a common goal or solution.
  • Advanced analytical skills, including the ability to interpret and synthesize complex data sets.
  • Business acumen and political savvy.
  • Knowledge of business process improvement techniques and strategies.
  • Excellent verbal and written communication skills.
  • Negotiation skills.
  • Presentation skills.
  • Problem-solving and decision-making skills.
  • Ability to interface with employees at all levels.
  • Ability to navigate ambiguous situations effectively with limited direction.
  • Excellent organizational skills and ability to prioritize multiple priorities.
  • 7–10 years of project management experience with knowledge of Project Development Life Cycle and Software Development Life Cycle methodologies.
  • Experience leading a team.
  • Experience using Microsoft Office, including proficiency with Microsoft Project.
  • Experience in budgeting and financial management.
  • Experience managing projects involving multi-vendor and multi-application changes.

Nice To Haves

  • Bachelor’s degree in Business Administration, Computer Science, or a related field.
  • Active PMP certification or another Project Management certification.

Responsibilities

  • Develop and execute comprehensive project plans covering IT application updates and operational deliverables, including critical paths, tasks, timelines, and resource requirements.
  • Develop integrated transformation roadmaps coordinating business processes, operating models, technology, and change adoption across impacted areas.
  • Engage and manage contracted deliverables with multiple suppliers and partners, ensuring timely delivery.
  • Lead cross-functional teams and foster a collaborative culture that promotes innovation and problem-solving.
  • Communicate with stakeholders, synthesize information, provide updates, and manage expectations.
  • Interact with business lines and leadership, lead Steering Committees, and provide project updates.
  • Navigate organizational dependencies, competing priorities, and changing business conditions to build alignment and enable timely decisions.
  • Monitor project progress, analyze data, and generate reports tracking key performance indicators.
  • Identify and mitigate project risks, make strategic decisions, and recommend solutions to project-related problems.
  • Allocate resources, balance workloads, and ensure team members have the necessary tools and support.
  • Manage project budgets, including monthly forecasting, accruals, and proposed budget changes.
  • Ensure compliance with organizational policies, procedures, and quality standards.
  • Stay current with industry trends and technologies and apply relevant knowledge to improve project outcomes.
  • Perform other duties as assigned.

Benefits

  • Flexible work arrangements, including remote and hybrid opportunities.
  • Paid time off.
  • Tuition reimbursement.
  • Student-loan repayment assistance.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Programs supporting mental health and well-being.
  • Bonuses and investment plans.
  • Additional paid time to volunteer.
  • Competitive pay.
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