Senior IT Project Manager

Blue Cross & Blue Shield of Rhode Island•Providence, RI

13h

About The Position

The Senior IT Project Manager works within the Enterprise Program Management Office (EPMO) to execute medium- to large-scale IT and operational projects under defined standards and governance. The role plans and delivers projects within established scope, budget, and timelines, leading cross-functional teams and coordinating stakeholders to deliver IT solutions. It also leads large-scale business transformation initiatives that align technology, operating models, processes, and people changes with strategic objectives. The position develops project plans and integrated transformation roadmaps, manages suppliers and partners, tracks performance and risks, oversees budgets and resources, and facilitates communication and decision-making across business lines and leadership. The role ensures compliance with organizational policies, procedures, and quality standards, and applies relevant industry knowledge to improve project outcomes.

Requirements

Knowledge of project management methodologies, processes, and tools.
Proficiency in Microsoft Project.
Ability to facilitate meetings and teamwork, with leadership and problem-solving skills.
Ability to collaborate while dealing with complex situations.
Ability to motivate, lead, and inspire a diverse group toward a common goal or solution involving multiple stakeholders.
Advanced analytical skills and ability to interpret and synthesize complex data sets.
Good business acumen and political savvy.
Knowledge of business process improvement techniques and strategies.
Excellent verbal and written communication skills.
Negotiation skills.
Presentation skills.
Problem-solving and decision-making skills.
Ability to interface with employees at all levels.
Ability to navigate ambiguous situations effectively with limited direction.
Excellent organizational skills and ability to prioritize multiple priorities successfully.
A combination of education and related work experience.

Nice To Haves

Bachelor’s degree in Business Administration, Computer Science, or a related field.
7–10 years of project management experience with knowledge of Project Development Life Cycle and Software Development Life Cycle methodologies.
Experience leading a team.
Experience using Microsoft Office Suites, including proficiency with Microsoft Project.
Experience in budgeting and financial management.
Active PMP certification or another Project Management certification.
Experience managing projects with multi-vendor and multi-application changes.

Responsibilities

Develop and execute comprehensive project plans covering IT application updates and operational deliverables.
Identify the project critical path, tasks, timelines, and resource requirements.
Develop transformation roadmaps coordinating business processes, operating models, technology, and change adoption.
Manage contracted deliverables with multiple suppliers and partners to ensure timely delivery.
Lead cross-functional teams and foster collaboration, innovation, and problem-solving.
Communicate with stakeholders, synthesize information, provide updates, and manage expectations.
Interact with business lines and leadership, run Steering Committees, and provide project updates.
Navigate organizational dependencies, competing priorities, and changing business conditions to build alignment and support timely decisions.
Monitor project progress, analyze data, and generate reports tracking key performance indicators.
Identify and mitigate project risks and make strategic decisions to keep projects on track.
Make analytical decisions and recommendations to resolve project-related problems.
Allocate resources, balance workloads, and ensure team members have necessary tools and support.
Manage project budgets, including monthly forecasting, accruals, and proposed budget changes.
Ensure compliance with organizational policies, procedures, and quality standards.
Stay current with industry trends and technologies and apply relevant knowledge to enhance project outcomes.
Perform other duties as assigned.