Senior IT Project Manager, Commercial Services (Salesforce)

WD-40 COMPANY • ,

82d • Remote

About The Position

WD-40 Company is seeking a collaborative, results-driven Senior IT Project Manager to lead high-visibility Commercial Services initiatives, including Salesforce Sales Cloud and Marketing Cloud platforms, that support the company’s global growth strategy. The role partners with sales, marketing, and customer-facing leaders to translate business strategy into actionable projects. The successful candidate will take on an active backlog and help shape how the work is delivered as the Salesforce platform expands globally. The position also offers opportunities to mentor project management talent and strengthen WD-40’s Project & Portfolio Management practices within its Global Center of Excellence.

The role leads complex Salesforce enterprise initiatives from planning through delivery, aligning projects with organizational priorities, business outcomes, and approved delivery methods. It involves clarifying requirements and delivery plans, managing and prioritizing a product backlog, identifying opportunities for improvement, planning change management and adoption, and overseeing vendors and third parties.

The position can be fully remote anywhere in the U.S., or hybrid a couple of days per week for someone based in the San Diego area. Visa sponsorship is not offered.

Requirements

• 7+ years of Scrum Master or Project Manager experience.
• 5+ years of global Salesforce implementation experience.
• Business analyst skills.

Nice To Haves

• Experience with Azure DevOps.
• Scrum Master certification.
• PMP certification.

Responsibilities

• Lead medium- to long-term, complex Salesforce enterprise initiatives from planning through delivery, aligning work with organizational priorities, business outcomes, and approved project management delivery methods.
• Partner with business and functional stakeholders to identify, elicit, analyze, and document business, project, and process requirements.
• Plan and define projects, including outcomes, critical success pathways, timelines, budget assumptions, dependencies, risks, costs, and benefits.
• Own, manage, and prioritize a product backlog using agile and project management methodologies so high-value work is defined, sequenced, and delivered.
• Identify opportunities for innovation, process improvement, operational efficiency, data-driven insights, and business partnership; develop proposals and recommendations to gain stakeholder alignment and approval.
• Lead adoption and change management planning, including stakeholder readiness, communications, training, support needs, and user experience considerations.
• Manage vendor and third-party performance expectations, deliverables, and service-level outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed