Senior IT Project Engineer

Charles IT•Chesapeake, VA

19h

About The Position

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive. Due to continued growth, we’re looking to add a Senior IT Project Engineer to our Projects Team. In this role, you'll play a key part in delivering successful client outcomes by leading technical project work and serving as both a hands-on engineer and escalation point. You'll collaborate closely with clients, vendors, and internal teams to implement solutions that align with project goals and business needs. Project Scope Includes: Hypervisor replacements and migrations (e.g., Hyper-V, VMware) Email platform migrations to Microsoft 365 Server builds, upgrades, and full environment migrations Network infrastructure upgrades and complete overhauls Office IT build-outs for new or expanding locations Business application deployments (e.g., CRM, ERP systems)

Requirements

Strong communication skills are essential for success in this role.
Ability to manage multiple tasks and collaborate effectively within a fast-paced, client-focused team.
Enthusiastic about taking on challenges in a growing company with a diverse client base.
Self-driven and capable of working independently with minimal supervision.
Excellent organizational skills and strong attention to detail.

Nice To Haves

8 or more years of experience (preferred)
Certifications such as MCSA, VCP, CCNA are a plus.
Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus.

Responsibilities

Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live support
Participate in project kickoff meetings to align on scope, timelines, expectations, and risks
Complete assigned tasks as outlined in client Statements of Work (SOWs)
Provide post go-live support to stabilize and optimize client environments
Collaborate with third-party vendors and co-managed teams to meet project objectives
Maintain clear and thorough documentation of systems, tools, and project processes
Communicate proactively with clients and internal teams about changes, outages, and project impacts
Record daily time entries, expenses, and work notes in ConnectWise
Send weekly client-facing project status updates and participate in check-in meetings
Engage in team discussions, project debriefs, and continuous improvement efforts
Take on additional duties and responsibilities as assigned