IT Project Engineer

In-Telecom • Texas, TX

3d

About The Position

The IT Project Engineer is an individual-contributor, hands-on delivery role responsible for delivering client technology projects across Microsoft 365 and identity, network, server, cloud, endpoint, security, and compliance environments. The engineer owns assigned projects from scoping, estimates, planning, and execution through cutover, post-go-live stabilization, documentation, quality-controlled handoff to Service, and project debriefs. Projects range from many small concurrent engagements to large multi-site and multi-company programs. The role works closely with Project Management, Service Delivery, clients, vendors, and co-managed IT teams to deliver projects on scope and on schedule, with environments ready for ongoing service support. It does not own day-to-day client support after handoff.

The engineer also leads client calls and check-ins, provides weekly status updates, communicates project changes and impacts, coordinates vendors toward issue resolution, maintains thorough technical and project documentation, and records time, expenses, and work notes in ConnectWise. The role uses PowerShell and other tools to automate repetitive work. Additional duties and responsibilities may be assigned.

Requirements

• At least 4 years of experience in IT infrastructure, including at least 2 years delivering client projects at an MSP or in consulting.
• Experience leading Microsoft 365, server, or network projects from start to finish.
• Strong written and verbal communication skills with clients and internal teams.
• Ability to manage multiple projects simultaneously in a fast-paced, client-focused environment.
• Self-driven and able to work independently with minimal supervision.
• Excellent organizational skills and strong attention to detail.

Nice To Haves

• MSP service-desk experience.
• Hands-on depth in Entra ID, Intune, Exchange Online, or Azure Virtual Desktop.
• Experience with Fortinet, Meraki, or similar firewall, switching, and wireless platforms.
• PowerShell scripting and automated deployments using infrastructure-as-code tools such as Bicep or Terraform.
• Experience with Azure infrastructure and migration tools.
• Experience with backup and disaster recovery platforms such as Datto, Veeam, and Axcient.
• Experience with VoIP and business phone systems.
• Experience with line-of-business applications such as Sage, QuickBooks, and other SQL-backed applications.
• Experience with ConnectWise or similar PSA platforms.
• Service-desk experience that has built strong troubleshooting skills.
• Microsoft certifications such as MS-102, SC-300, or AZ-104.
• Fortinet FCP or NSE 4-level certification.
• CompTIA Network+ certification.

Responsibilities

• Implement identity and access management, including Entra ID, MFA, and conditional access.
• Set up and migrate Microsoft 365 tenants; deploy and configure Exchange, SharePoint, OneDrive, and Teams; configure licensing and security settings.
• Design, clean up, and consolidate Active Directory environments, and manage Entra Connect sync, Group Policy, DNS, and DHCP.
• Deploy and manage Azure Virtual Desktop and Azure infrastructure; build and support Hyper-V, VMware, and remote desktop environments.
• Build, upgrade, and migrate Windows Server environments; deploy file and print services, backup and disaster recovery solutions, and business applications.
• Deploy and configure firewalls, switches, and wireless; configure VLANs, VPNs, and ISP circuits; deliver new-site network buildouts.
• Execute device deployments and refreshes; enroll devices through Intune and Autopilot; manage application rollouts; conduct site surveys and network assessments.
• Roll out MFA, EDR, and backup across client environments, and deliver compliance-driven builds such as GCC, CMMC, and CJIS.
• Participate in project kickoffs; scope projects and prepare estimates; complete work defined in client Statements of Work; and build test, cutover, and rollback plans.
• Provide post-go-live support to stabilize and optimize client environments, then complete a quality-controlled handoff to Service.
• Send weekly client-facing project status updates and participate in check-in meetings; communicate proactively about changes, outages, and project impacts.
• Coordinate with third-party vendors, ISPs, manufacturers, and co-managed IT teams, and drive issues to resolution.
• Maintain clear, thorough documentation of systems, configurations, and project processes; record daily time entries, expenses, and work notes in ConnectWise.
• Participate in project debriefs and continuous improvement efforts, and use PowerShell and other tools to automate repetitive work.

Benefits

• Medical, dental, and vision insurance.
• Life and supplemental life insurance.
• Short- and long-term disability.
• 401(k) with company match.
• Paid time off (PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed