IT Project Engineer

NetTech•Monroe, LA

3d•Onsite

About The Position

Nettech, a New Charter Technologies company, is seeking a hands-on technology professional for a project-focused role. The engineer will primarily deploy and configure technology for client onboardings, PC deployments, Microsoft 365 migrations, and network installations, while also conducting discovery to assess new client environments. The role involves onsite work, evaluating unfamiliar technology environments, and maintaining thorough documentation. The engineer carries out projects and implementations across end-user devices, Microsoft 365, identity and security solutions, networking, workstation refreshes, operating system migrations, and server, virtualization, and cloud infrastructure. The position also supports client onboarding and discovery by documenting environments, identifying deficiencies and risks, and contributing to remediation recommendations, project scopes, and technology alignment efforts. Clear client communication, accurate project records, and coordination with stakeholders are central to the work. Nettech describes itself as a respected community and industry leader since 2004, with long-term client relationships and opportunities for employee advancement. The company says it treats employees with respect, offers compensation and benefits typically found at larger companies, and is committed to an inclusive workplace and equal employment opportunity.

Requirements

3–5 years of hands-on experience in a Tier 2/3, proactive, or professional services engineering role; MSP experience is strongly preferred.
Strong working knowledge of Microsoft 365, Entra ID, Intune, and Defender.
Hands-on experience with SonicWall and Ubiquiti UniFi platforms.
Experience working in ConnectWise Manage and/or ConnectWise Sell.
Exceptional communication skills, including clear Slack updates, thorough ticket notes, and professional client interaction.
Ability to manage a high-volume queue while maintaining quality, accuracy, and attention to detail.
Comfort working in a fast-paced environment requiring frequent context switching between client environments and issue types.
Self-motivation and ability to prioritize and execute independently.
Reliable personal transportation and willingness to travel regularly to the Shreveport and Little Rock markets.

Nice To Haves

Microsoft role-based certifications such as MS-900, MD-102, or AZ-104.
CompTIA Network+ or Security+ certification.
SonicWall SNSA or SNSPE certification.
Ubiquiti UEWA or UENP certification.
MSP experience is strongly preferred.

Responsibilities

Deploy, configure, and install desktops, laptops, and other end-user technology.
Carry out Microsoft 365 migrations, tenant consolidations, and modernization projects.
Deploy and configure Microsoft Intune, Entra ID, Conditional Access, and Defender solutions.
Install and configure SonicWall firewalls, UniFi switches, wireless access points, and network infrastructure.
Perform workstation refreshes, hardware deployments, and operating system migrations.
Assist with server, virtualization, and cloud infrastructure projects.
Coordinate implementation activities with clients, vendors, and internal teams.
Validate completed work and confirm documentation is accurate before project handoff.
Conduct technology assessments during client onboarding.
Document network, workstation, server, and Microsoft 365 environments.
Identify infrastructure deficiencies, security risks, and technology gaps.
Help create remediation recommendations and project scopes.
Support technology alignment initiatives and standards compliance reviews.
Work with vCIO and Client Success teams to identify improvement opportunities.
Produce accurate discovery documentation used for quotes and strategic planning.
Keep accurate, detailed notes in ConnectWise Manage.
Give project stakeholders proactive status updates.
Document client environments to Nettech standards.
Communicate professionally with clients, vendors, and internal teams.
Keep all project and onboarding documentation current and complete.
Manage a high-volume queue while maintaining quality, accuracy, and attention to detail.
Prioritize and execute work independently while moving between client environments and issue types.
Travel regularly to the Shreveport and Little Rock markets.