Senior IT Business Analyst – Risk Technology & Business Process Optimization
About The Position
The Senior IT Business Analyst will support a global financial services technology organization within its Risk Technology function. The role works with business stakeholders, technology professionals, development teams, and cross-functional groups to improve processes, translate business requirements into practical technology solutions, and support system enhancements in a regulated banking environment. The position involves analyzing business needs and current processes, documenting requirements and functional specifications, and collaborating throughout the project lifecycle to deliver technology solutions. It also supports implementations, enhancements, user acceptance testing, deployment, Agile delivery activities, and reporting that helps improve operational effectiveness and business decision-making. This is a hybrid opportunity based in Charlotte, North Carolina, offered on a W2 basis for an initial six-month contract.
Requirements
- 10 or more years of professional experience in business analysis, business process improvement, requirements management, or related technology-focused roles.
- Strong experience gathering, analyzing, documenting, and validating business and functional requirements.
- Ability to translate complex business needs into functional specifications that technical teams can implement.
- Experience conducting stakeholder interviews, facilitating requirements workshops, and collaborating with cross-functional teams.
- Proficiency in business process mapping, workflow analysis, and gap analysis, including identifying opportunities for operational improvement.
- Solid understanding of the Software Development Life Cycle (SDLC), including experience working in Agile environments.
- Experience supporting application development, system enhancements, testing, and implementation activities.
- Working knowledge of Microsoft Excel, Microsoft Visio, JIRA, or Tableau.
- Strong analytical, problem-solving, documentation, and stakeholder management skills.
- Excellent written and verbal communication skills, with the ability to engage business and technical audiences.
- Ability to manage competing priorities, work independently, and maintain attention to detail in a collaborative environment.
Nice To Haves
- Experience in financial services, banking technology, or risk-related business functions.
- Business analysis certification such as CBAP or PMI-PBA.
Responsibilities
- Partner with business leaders, technology teams, and stakeholders to identify business needs and translate them into actionable requirements.
- Lead requirements gathering through stakeholder interviews, workshops, process reviews, and collaborative working sessions.
- Evaluate existing business processes, identify inefficiencies, and recommend improvements through technology, automation, or workflow optimization.
- Develop business requirements documents, functional specifications, process maps, and supporting documentation.
- Collaborate with development teams to ensure proposed solutions align with business objectives, operational requirements, and stakeholder expectations.
- Support system implementations, enhancements, user acceptance testing, and deployment activities.
- Facilitate communication between business users, technical teams, and project stakeholders to clarify requirements, resolve questions, and manage expectations.
- Prepare reports, dashboards, and analytical documentation to improve process visibility and support decision-making.
- Participate in Agile delivery activities, helping teams prioritize requirements, track progress, and address dependencies.
- Contribute to technology initiatives that improve operational effectiveness, process consistency, and business performance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
