Senior IT Business Analyst – Risk Technology & Business Process Optimization
About The Position
Join a global financial services technology organization supporting business-critical systems, operational efficiency, and technology transformation initiatives in a highly regulated banking environment. This role sits within Risk Technology and works with business stakeholders, technology professionals, and cross-functional teams to improve processes, translate business requirements into practical technology solutions, and support system enhancements. The Senior IT Business Analyst partners with business and technology teams throughout the project lifecycle, leading requirements gathering, assessing business processes, and supporting technology delivery. The position contributes to process improvement, risk-related operational initiatives, system implementations, enhancements, testing, and deployment. This is a hybrid opportunity based in Charlotte, North Carolina, with a six-month initial contract and W2-only engagement.
Requirements
- 10+ years of professional experience in business analysis, business process improvement, requirements management, or related technology-focused roles.
- Strong experience gathering, analyzing, documenting, and validating business and functional requirements.
- Ability to translate complex business needs into functional specifications that technical teams can implement.
- Experience conducting stakeholder interviews, facilitating requirements workshops, and collaborating with cross-functional teams.
- Proficiency in business process mapping, workflow analysis, gap analysis, and identifying opportunities for operational improvement.
- Solid understanding of the Software Development Life Cycle (SDLC), including experience working in Agile environments.
- Experience supporting application development, system enhancements, testing, and implementation activities.
- Working knowledge of Microsoft Excel, Microsoft Visio, JIRA, or Tableau.
- Strong analytical, problem-solving, documentation, and stakeholder management skills.
- Excellent written and verbal communication skills, with the ability to engage both business and technical audiences.
- Ability to manage competing priorities, work independently, and maintain attention to detail in a collaborative environment.
Nice To Haves
- Experience in financial services, banking technology, or risk-related business functions.
- Business analysis certifications such as CBAP or PMI-PBA.
Responsibilities
- Partner with business leaders, technology teams, and stakeholders to identify business needs and translate them into clear, actionable requirements.
- Lead requirements-gathering activities through stakeholder interviews, workshops, process reviews, and collaborative working sessions.
- Evaluate existing business processes, identify inefficiencies, and recommend improvements through technology, automation, or workflow optimization.
- Develop business requirements documents, functional specifications, process maps, and supporting documentation to guide technology delivery.
- Collaborate with development teams to ensure proposed solutions align with business objectives, operational requirements, and stakeholder expectations.
- Support system implementations, enhancements, user acceptance testing (UAT), and deployment activities.
- Facilitate communication between business users, technical teams, and project stakeholders to resolve questions, clarify requirements, and manage expectations.
- Prepare reports, dashboards, and analytical documentation to improve visibility into business processes and support informed decision-making.
- Participate in Agile delivery activities, helping teams prioritize requirements, track progress, and address dependencies.
- Contribute to technology initiatives that improve operational effectiveness, process consistency, and business performance.
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
