Senior IT Analyst - Operational Technology & Lab-Applications

Elanco•Clinton, IN

1d•Onsite

About The Position

As a Senior IT Analyst for Operational Technology (OT) and Lab-Applications, you will be a critical link between our global IT teams and the hands-on operational technology that drives our manufacturing and R&D sites. Based at our Clinton, IN facility, you will play a key role in the TechOps IT OTLA (OT and Lab-Applications) team, ensuring the seamless integration and support of the essential systems that power Elanco’s innovation and production. In this role, you will be responsible for advancing our capabilities at the intersection of Information Technology and Operational Technology.

Requirements

Bachelor's Degree in Information Technology, Process Automation, Operational Technology, Engineering, or a related field; or equivalent experience in lieu of a degree.
A minimum of 3 years of experience in Information Technology and 3 years of experience in Operational Technology infrastructure support.
Demonstrated ability to analyze complex situations, develop innovative solutions, and apply sound judgment while maintaining knowledge of business processes and a strong commitment to safety, quality, and compliance.
Proven ability to build effective relationships across functions and cultures, communicate effectively in both written and verbal formats, facilitate teamwork, and independently prioritize and manage multiple responsibilities.

Nice To Haves

Previous experience in a Technology Integrator or Business Analyst role.
Direct experience with Computer System Validation (CSV) and a proficient understanding of qualification processes and adherence to them.
Proficiency with ITIL management tools (specifically ServiceNow) and fluency with standard MS Office applications.
A proficient technical understanding of manufacturing-related computer systems, data, infrastructure (networking, security, wireless), and complex relational databases.
Proven ability to network with other sites to identify, capture, and implement best practices.

Responsibilities

Partner with key business customers in manufacturing and R&D to elicit, analyze, and translate business needs into detailed application and operational requirements.
Take full ownership of the application lifecycle for local OT/IT systems, including solution development, vendor management, computer system validation (CSV), break-fix support, and release management.
Guide and manage multiple IT/OT projects simultaneously, developing project plans, managing budgets and schedules, and communicating status to stakeholders to ensure successful delivery.
Provide hands-on technical guidance for the integration and support of IT/OT solutions, performing complex troubleshooting of systems, infrastructure, and databases to ensure operational stability.
Proactively network with IT and OT resources across Elanco to stay informed of company-wide initiatives, share reusable solutions, and capture and implement best practices to drive continuous improvement.