Senior IS Project Manager

American Arbitration Association•New York, NY

13d•$125,500 - $132,500•Hybrid

About The Position

The American Arbitration Association (AAA) is seeking an experienced Senior IS Project Manager to lead complex technology and artificial intelligence initiatives within its Information Services Department. The role oversees high-impact projects from planning through implementation, with responsibility for delivery within established timelines, budgets, and business objectives. The position calls for strategic thinking, collaborative leadership, extensive cross-functional technology project management experience, Agile delivery practices, and effective communication with senior leadership. This position follows a hybrid work schedule requiring two days per week in the office. Candidates must reside within 125 miles of the AAA headquarters in the Financial District. The position is eligible for quarterly performance-based incentives, in addition to a 10% incentive target.

Requirements

Bachelor's degree in Computer Science, Information Systems, Business, Project Management, or a related field; an equivalent combination of education and experience will be considered.
At least 8 years of related professional experience.
At least 5 years managing complex technology projects as a Project Manager or Senior Project Manager.
Candidates must reside within 125 miles of the headquarters in the Financial District.
Ability to work a hybrid schedule requiring two days per week in the office.

Responsibilities

Lead planning, execution, and delivery of complex technology and AI projects aligned with organizational priorities and business objectives.
Develop and maintain project plans, timelines, budgets, milestones, and deliverables across multiple teams and initiatives.
Coordinate project activities and deliverables with Product, Engineering, Business Analysis, Quality Assurance, Information Security, Legal, Operations, vendors, and other stakeholders.
Apply Agile project management methodologies to support sprint planning, backlog management, release coordination, and continuous improvement.
Use Jira to manage project activities, track progress, monitor dependencies, and maintain project reporting.
Identify and proactively manage project risks, issues, resources, and dependencies; escalate concerns and recommend solutions as needed.
Prepare and deliver executive-level project updates, dashboards, presentations, and status reports about progress, challenges, and key decisions.
Coordinate AI-related governance activities, including risk assessments, testing, validation, security reviews, and implementation readiness.
Oversee project budgets, resource allocation, vendor commitments, and financial performance.
Promote collaboration, accountability, and process improvements across project teams while ensuring compliance with organizational standards and governance requirements.