Project Manager II / IS Project Management

Hartford Healthcare•Farmington, CT

About The Position

The Project Manager II works alongside Project Managers I, Senior Project Managers, and Program Managers to support project initiation, planning, execution, and completion. The role participates in all phases of the project lifecycle and manages small-to-medium projects, or a limited number of large projects, of varying complexity within the ITS PMO. The Project Manager schedules and conducts project meetings, manages project artifacts, communicates assignments and expectations to team members, and tracks completion to support the quality and integrity of deliverables. The ITS Solution Center manages ITS relationships with customer groups and governs work submitted to ITS. Its team manages prioritized requests, gathering the information and resources needed to deliver quality products for approved projects, and manages workflow and reporting through the ITS PMO. The role follows PMO methodologies and standardized tools, maintains project documentation and reporting, supports contractual and financial artifact tracking, and works with customers and sponsors throughout projects. It also contributes to process improvement, customer service, and adherence to project management best practices.

Requirements

Bachelor’s degree or higher with a concentration in project management, along with relevant knowledge and skills gained through education, training, and work experience.
At least 3 years of prior project management experience in a business, government, and/or academic setting.
Basic understanding of project management tools and techniques.
Project Management Professional (PMP) certification achieved before employment.
On track for Program Management Professional (PgMP).
Familiarity with Accelerating Implementation Methodology (AIM) Change Management Methodology.
Fluent in English.
Detail-oriented, with strong communication, presentation, and interpersonal skills.
Positive attitude and ability to manage multiple concurrent priorities in a fast-paced work environment.
Ability to work successfully in a matrix team environment involving significant change and tight timeframes.
Strong action orientation and a can-do attitude, with the ability to make things happen.
Knowledge of basic project management principles and terminology.
Knowledge of basic change management principles and terminology.
Knowledge of basic information technology policies, procedures, and best practices.
Standard computer skills, such as generating spreadsheet or word-processing macros, developing templates, and preparing presentations.
Conduct oneself according to Hartford HealthCare values of Caring, Excellence, Safety, and Integrity.

Nice To Haves

Experience in the health care industry is preferred.
Demonstrated high-level organizational experience.
Experience working in a PMO.
Knowledge of languages in addition to English is a plus.

Responsibilities

Participate in PMO operations and manage small-to-medium projects, or a limited number of large projects, of varying complexity.
Partner with executive sponsors to build relationships, manage expectations, and support project execution and implementation.
Schedule and conduct project meetings for stakeholders, sponsors, and teams.
Create meeting materials, including agendas, presentations, minutes, and other project-supporting materials, and track deliverable completion.
Follow PMO methodology and use standardized templates and tools.
Ensure projects in the planning phase have a charter, scope, governance chart, stakeholder register, draft schedule or timeline, and prioritized RAID information ready for review.
Contribute to the design of efficient PMO procedures and policies.
Create weekly and monthly reports for project team meetings to manage priorities, highlight risks and issues, and share best practices.
Create and maintain project work plans, issue and decision lists, risk and issue registers, and status reports on project SharePoint sites linked to the system project portfolio.
Prepare requested managerial reports and verify data quality and integrity before publishing and sharing them.
Manage project contracts, monitor adherence to contractual stipulations, and recommend contract modifications when project changes warrant them.
Monitor and track ancillary project financial data and artifacts, including invoices and purchase orders.
Maintain a portfolio of projects on PMO SharePoint sites.
Integrate appropriate use of standard PMO and company assets and tools, including BMC-Remedy, into project management activities.
Organize and prioritize high volumes of information, requests, and calls; recommend ways to improve departmental workflows and work-request triage.
Serve as a point of contact for department customers and provide consistent customer service.
Identify opportunities to improve departmental processes, products, and policies.
Survey executive sponsors and key project stakeholders at the middle and end of each project to assess satisfaction with project management services.
Participate in Daily Management Huddles and HHC/PMO courses offered through the Leadership Development Institute.
Adhere to project management industry best practices, including those promoted by the Project Management Institute.