Senior International Account Manager, Skip Hop

Carters Inc.•New York, NY

1d•$140,000 - $150,000

About The Position

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, SkipHop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

Requirements

Bachelor's degree required; MBA a plus
7-10 years of experience working with international Distributors/Licensees
7+ years in sales, apparel/consumer products industry preferred
Prior experience mentoring or managing junior staff preferred
Foreign language proficiency a plus
Deep knowledge of international business models; extensive experience working with distributors/licensees
Advanced computer skills in MS Excel, Word and PowerPoint
Excellent verbal, written, and executive-level communication and presentation skills
Strong analytical, financial, and project management skills
Demonstrated ability to lead, coach, and mentor junior team members
Ability to deal with ambiguity, exercise sound judgment, and operate in a fast-paced retail environment
Ability to influence and collaborate with senior internal and external partners

Responsibilities

Lead and manage the Skip Hop international business across multiple assigned regions, driving strategy to meet or exceed revenue and profitability goals
Serve as the senior point of contact and build strategic, executive-level relationships with key international distributor and licensee partners
Direct cross-functional collaboration with merchandising, planning, marketing, eCommerce, accounting, and operations to ensure account needs are met and brand standards are upheld
Lead sell-in presentations of assortment collections to customers, including senior leadership and executive audiences, via virtual and in-person product presentations
Oversee order file management and accuracy of customer sales orders, delegating and reviewing work as needed
Partner with supply chain leadership to ensure timely shipment of open orders and resolve escalated fulfillment issues
Analyze business performance, sales trends, and market dynamics on a weekly/monthly basis, proactively recommending adjustments to bookings, shipments, or sales plans
Own the monthly review of customer open to buy (OTB) plans and inventory levels across the territory, ensuring healthy stock positions
Act as the senior subject matter expert on assigned accounts and the competitive landscape, advising leadership on market opportunities and risks
Lead the planning and execution of International Sales Meetings, including content strategy, logistics, and internal/external communication
Partner with international and domestic leadership to align on U.S. best practices, drive brand standards, and elevate operational excellence across international accounts
Evaluate and help structure new business opportunities, and lead the onboarding of new international accounts and partners
Mentor and provide day-to-day guidance to junior international team members (e.g., Account Executives, Coordinators) supporting assigned regions
Support the VP of Sales on strategic international initiatives and represent the international team on cross-departmental projects
Own and manage forward-looking customer sales plans, budgets, and P&L for assigned regions
Provide day-to-day guidance, mentorship, and work direction to junior international team members (e.g., Account Executive, Coordinator)
Communicate directly with senior executives and leadership of international accounts via email, phone, and in-person meetings
Lead negotiation of contract agreements, extensions, and compliance matters with external accounts
Exercise independent judgment on account strategy, pricing, and resource allocation decisions within assigned territory