National Skip Coordinator

FCT•Oakville, ON

3d•CA$85,500 - CA$104,600•Hybrid

About The Position

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. As a National Skip Co-Ordinator, you will provide service and to customers, clients, team members, management, partners, and vendors. You will engage in communications via proprietary secured technology, telephone, email/text, and letter correspondence, to help facilitate: the successful location of assets, repossessions of assets, and redemptions as required according to company and legislative guidelines. You will distribute work to vendors and oversee their performance. You will also provide administrative and reporting support to team members and management.

Requirements

Private investigator’s license or other recognized licensing that allows you to perform skip tracing in Canada.
Two (2) to five (5) years of asset location, repossession, remarketing, and collections experience or combination of education and industry related experience
Be well versed in the automotive finance lifecycle and have an understanding and interest in the automotive and powersports industry and vehicle values
Proficiency with inventory management software, client maintenance software, collections software and Microsoft Office - Advanced user experience with Excel, Word, and Outlook
Superb oral and written communication skills in English a must. Bilingual French/English is an asset.
Excellent negotiation and de-escalation abilities
Calm and respectful demeanor.

Nice To Haves

Bilingual French/English is an asset.

Responsibilities

Be an expert in the skip tracing, location, and recovery of financed assets (Moveable property)
Must have and maintain appropriate licensing on order to perform skip tracing in Canada.
Ability to coordinate a myriad of vendors to complete the end-to-end location and repossession process in a tactful, respectful, and efficient manner.
Manage vendor performance and reporting to ensure that tasks are completed, and expectations met.
Be an expert on Canadian geography, repossession laws, and best practices for PPSA enforcement.
Must be detail oriented and be able to understand and prepare complex documentation, reporting, and update different host systems. Maintain detailed records.
Firm understanding of the Privacy Laws, Personal Property Security Acts, and collections laws across Canada. Understanding of automotive sales regulations.