Senior Insurance Product Development Manager - Multiline -Remote US

Blue Cross Blue Shield of Michigan•Lansing, MI

2d•Remote

About The Position

This position is responsible for developing new commercial property and casualty products and enhancing existing products. It supports goals and best practices across operating units and the enterprise, providing operational consistency, integrity, and oversight. The role handles highly complex business processes and improvement efforts across multiple departments, lines of business, initiatives, and products. The manager leads new market and product development for multiple commercial lines, from business cases and opportunity analysis through product design, coverage language, and implementation in the Product Development Life Cycle. The role collaborates with operating units and departments involved in development, provides guidance on highly regulated states and complex filings, establishes enterprise quality-control and governance standards, and translates business requirements into functional designs, documentation, and technology solutions. Work is performed remotely in a virtual office environment with minimal hazards. Limited business travel, including overnight trips, may be required. The estimated pay range is $120,000 to $170,000. The employer is an Equal Opportunity Employer; the role is hired on an at-will basis.

Requirements

Bachelor’s degree in Insurance, Business, Math, Finance, or a related field; relevant combinations of education and experience may be considered in lieu of a degree.
At least 10 years of commercial property and casualty underwriting experience, with strong multiline commercial property and casualty experience and demonstrated technical knowledge of both small and large accounts, or equivalent experience.
Two years of experience with the Company or equivalent experience providing the necessary skills, knowledge, and abilities.
Extensive knowledge of commercial property and casualty, with strong multiline experience.
Experience in insurance product development and product ideation.
Ability to build multiline capabilities for the enterprise, such as General Liability, Commercial Property, Commercial Auto, Inland Marine, and Umbrella.
Experience with insurance-related regulatory and governing bodies.
Experience implementing new product offerings into a technology platform.
Ability to exercise sound judgment when evaluating whether to accept or reject commercial property and casualty risks for insurance coverage.
Demonstrated results in at least two of these areas: Product Development, Market Strategy, Market Research, or Risk Management.
Ability to read, write, analyze, and interpret policy documents, policy language, technical and financial information, and procedure manuals.
Excellent oral and written communication skills.
Excellent analytical skills to identify improvement needs and develop solutions.
Ability to exchange information clearly and concisely, present ideas, report facts and other information, and respond appropriately to questions.
Strong interpersonal and negotiation skills, including the ability to create and maintain mutually beneficial working relationships.
Ability to manage multiple projects and meet deadlines with minimal direction.
Ability to perform necessary mathematical computations.
Computer proficiency, including Microsoft Windows, spreadsheet applications, and Microsoft Word.
Ability to make competent, independent decisions and maintain confidentiality.
Extensive knowledge of commercial property and casualty insurance and underwriting techniques, including occupational classification codes, loss ratios, claims histories, retention plans, scheduled credits, and other methods of acquiring and retaining favorable commercial business.
Continuous learning, as defined by the Company’s learning philosophy, is required.

Nice To Haves

Progress toward or completion of industry-recognized professional designations such as CIC, AU, or CPCU; certification or progress toward certification is highly preferred and encouraged.
Experience with alternative market or specialty programs.

Responsibilities

Analyze underwriting trends, issues, laws, regulations, and best practices, and recommend appropriate actions.
Develop admitted and non-admitted forms and rule manuals, coordinate rate development, and facilitate internal form committee alignment.
Identify improvement opportunities and advise management on solutions.
Develop and present training and programs at the operating-unit and enterprise levels.
Serve as a technical expert and advisor, responding to questions, concerns, and Bureau inquiries from operating units.
Collaborate with operating units to advance enterprise cost-containment strategies.
Represent the department and enterprise on approved committees and at events.
Complete special projects and evaluate the effectiveness of departmental programs and initiatives.
Maintain confidentiality of all information processed.
Lead new market and product development for multiple commercial lines, including business cases, opportunity analysis, product design, coverage language, and implementation through the Product Development Life Cycle.
Collaborate with operating units and serve as liaison to departments involved in new market and product development.
Provide expert guidance on highly regulated states and complex filings.
Establish enterprise quality-control and governance standards.
Translate business requirements and product expertise into functional designs, documentation, and technology solutions.
Perform other relevant essential functions as required.
Perform assignments at locations outside the office when needed.