Senior Instructional & Curriculum Designer, Human Resources - Lakeland

Publix • Lakeland, FL

3d

About The Position

Publix’s Education and Training Development (ETD) team creates and delivers learning experiences for associates at every level, including on-the-job training, technical and operational training, leadership development, and training that supports cultural change and new initiatives. The Senior Instructional & Curriculum Designer partners with business areas across Publix to turn complex needs into effective reference, training, and leadership development solutions. The role guides large-scale learning initiatives and develops solutions that promote consistency, strengthen performance, and prepare associates and leaders for future needs.

Requirements

• Bachelor’s degree in English, Technical Writing, Instructional Technology, Adult Learning, Instructional Design, Psychology with an emphasis or concentration in industrial psychology or organizational management, Digital Communication or another Communications degree, another analytical area, or equivalent work experience.
• Two years of progressive experience across the full lifecycle of analysis, design, development, implementation, and evaluation of blended adult-learning experiences or training programs, including workshops, structured on-the-job training, coaching or mentoring, and multimedia web-based training.
• Two years of experience using authoring tools such as Captivate, Articulate Storyline, or Articulate Rise to create effective and engaging web-based training.
• Two years of experience managing project teams, including oversight of project implementation.
• One year of experience managing a total employee training program; retail, service, food service, or hospitality experience is preferred.
• Knowledge of adult learning principles and instructional design models.
• Knowledge of change management concepts and approaches.
• Strong project management skills.
• Intermediate knowledge of Microsoft Word and PowerPoint.

Nice To Haves

• Experience using Articulate 360, including Storyline, Rise, Studio, and Replay.
• Master’s degree in Instructional Technology, Instructional Design, or Adult Learning.
• Information Mapping Certification.
• Instructional Design or Performance Improvement certifications, such as e-Learning Instructional Design, ISD Certificate from ATD, Certified Instructional Designer/Developer from Langevin, CPLP, or the Human Performance Improvement Certificate from ATD.
• Project management training or certification.
• At least five years of progressive experience across the full lifecycle of analysis, design, development, implementation, and evaluation of blended adult-learning experiences or training programs, including workshops, structured on-the-job training, coaching or mentoring, and multimedia web-based training.
• At least five years of experience using authoring tools such as Captivate, Articulate Storyline, or Articulate Rise to create effective and engaging web-based training.
• At least five years of experience managing project teams, including oversight of project implementation.
• At least five years of experience managing a total employee training program; retail or service experience is preferred.
• At least five years of experience providing performance improvement consulting services to an internal customer.
• At least three years working with training analytics and training evaluation and measurement data.
• At least three years working in ETD as an Instructional Content Developer.
• Advanced knowledge of Microsoft Word and PowerPoint.
• Intermediate knowledge of Excel.
• Experience with Learning Management Systems; SumTotal is the current vendor.
• Experience using Adobe Acrobat Pro and Adobe Creative Cloud, including Photoshop, InDesign, Illustrator, Premiere, and Audition.
• Experience using Microsoft SharePoint and Project, or other project management software.
• Experience with a scripting or programming language.

Responsibilities

• Lead, define, and conduct work required for performance or training needs analysis.
• Plan, manage, and coordinate complex training programs and projects, including project teams, schedules, reference and training deliverables, and day-to-day deadlines.
• Manage training curricula across hourly job-class training, management operational training, onboarding, and formal leadership development, ensuring ongoing business alignment, maintenance, and evaluation.
• Design and oversee the development of educationally sound training solutions.
• Evaluate training deliverables to measure effectiveness and ensure alignment with business operations and strategic objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior