Senior Instructional & Curriculum Designer, Human Resources - Lakeland

Publix•Lakeland, FL

4d•$90,090 - $135,200•Onsite

About The Position

Publix’s Education and Training Development (ETD) team creates learning experiences for associates at every level, including on-the-job retail training, technical and operational training for managers, and executive leadership development. The team also delivers technical, general management, leadership, and cultural change training and prepares associates and leaders for company innovations. The Senior Instructional and Curriculum Designer partners with business areas across Publix to turn complex needs into effective reference, training, and leadership development solutions. The role guides large-scale learning initiatives and develops solutions that promote consistency, strengthen performance, and prepare associates and leaders for future needs. The position is located in Lakeland, Florida, and is not remote.

Requirements

Bachelor’s degree in English, Technical Writing, Instructional Technology, Adult Learning, Instructional Design Psychology with an emphasis or concentration in industrial psychology or organizational management, Digital Communication, another Communications degree, or another analytical area; equivalent work experience is also accepted.
At least two years of progressive experience across the full lifecycle of analysis, design, development, implementation, and evaluation of blended adult learning experiences or training programs, including workshops, structured on-the-job training, coaching or mentoring, and multimedia web-based training.
At least two years of experience using authoring tools such as Captivate, Articulate Storyline, or Articulate Rise to create web-based training.
At least two years of experience managing project teams, including oversight of project implementation.
At least one year of experience managing a total employee training program, preferably in a retail, service, food service, or hospitality environment.
Experience using Articulate 360, including Storyline, Rise, Studio, and Replay.
Knowledge of adult learning principles and instructional design models.
Knowledge of change management concepts and approaches.
Strong project management skills.
Intermediate knowledge of Microsoft Word and PowerPoint.

Nice To Haves

Master’s degree in Instructional Technology, Instructional Design, or Adult Learning.
Information Mapping Certification.
Instructional Design or Performance Improvement certifications, such as e-Learning Instructional Design, ISD Certificate from ATD, Certified Instructional Designer/Developer from Langevin, CPLP, or the Human Performance Improvement Certificate from ATD.
Project management training or certification.
At least five years of progressive experience across the full lifecycle of analysis, design, development, implementation, and evaluation of blended adult learning experiences or training programs, including workshops, structured on-the-job training, coaching or mentoring, and multimedia web-based training.
At least five years of experience using authoring tools such as Captivate, Articulate Storyline, or Articulate Rise to create web-based training.
At least five years of experience managing project teams, including oversight of project implementation.
At least five years of experience managing a total employee training program, preferably in a retail or service environment.
At least five years of experience providing performance improvement consulting services to an internal customer.
At least three years of experience working with training analytics and training evaluation and measurement data.
At least three years of experience working in ETD as an Instructional Content Developer.
Advanced knowledge of Microsoft Word and PowerPoint.
Intermediate knowledge of Excel.
Experience with Learning Management Systems; SumTotal is Publix’s current vendor.
Experience using Adobe Acrobat Pro and Adobe Creative Cloud, including Photoshop, InDesign, Illustrator, Premiere, and Audition.
Experience using Microsoft SharePoint and Project or other project management software.
Experience with scripting or programming languages.

Responsibilities

Lead, define, and conduct work required for performance or training needs analysis.
Plan, manage, and coordinate complex training programs and projects, including project teams, schedules, reference and training deliverables, and day-to-day deadlines.
Manage training curricula across programs such as hourly job-class training, management operational training, onboarding, and formal leadership development, ensuring ongoing business alignment, maintenance, and evaluation.
Design and oversee the development of educationally sound training solutions.
Evaluate training deliverables to measure effectiveness and ensure alignment with business operations and strategic objectives.

Benefits

Year-end bonus of one month’s extra pay, prorated in the first year, for associates who remain employed through the bonus check’s issue date.
Employee stock ownership plan that contributes Publix stock to associates each year at no cost.
Opportunity to purchase additional shares of Publix privately held stock.
401(k) retirement savings plan.
Group health, dental, and vision plans.
Paid Time Off.
Paid Parental Leave.
Short- and long-term disability insurance.
Tuition reimbursement.
Free hot buffet-style lunches at facilities with a cafeteria.