About The Position

Oracle is seeking a Senior Inside Sales Renewals Expert to support Government, Defense, and Intelligence (GDI) customers. The role focuses on managing SaaS and Oracle Cloud Infrastructure (OCI) contract renewals and replenishments, identifying expansion opportunities, and helping customers maximize the value of their Oracle investments. This is a remote position, with a preference—but not a requirement—for candidates residing in the Greater Washington, DC area. The role manages a portfolio of Department of War (DOW) accounts, builds consultative customer relationships, and coordinates with internal teams to support customer satisfaction, compliance, and sales goals. Duties are varied and complex and require independent judgment. The position may include a project lead role and/or supervision of lower-level personnel. It requires seven or more years of business experience and typically a bachelor’s degree in Business or Computer Science, or equivalent.

Requirements

  • At least 7 years of business experience.
  • Experience managing complex sales cycles, with a track record of successful revenue attainment.
  • Strong communication, negotiation, and closing skills with customers and prospects.
  • Typically, a bachelor’s degree in Business or Computer Science, or equivalent.
  • Inside sales, cloud renewals or replenishments, account management, or related experience.
  • Understanding of the full sales cycle for renewals or replenishments, with a history of meeting or exceeding quotas through phone, virtual, and digital engagement.
  • Negotiation, communication, and customer service skills.
  • Strong attention to detail and ability to prioritize in a fast-paced, compliance-driven sales environment.
  • Problem-solving capabilities and a proactive approach to customer challenges.
  • Ability to build relationships and close cloud or technology deals with minimal direction.

Nice To Haves

  • Experience with federal or public sector clients.
  • Federal market or Department of War experience.

Responsibilities

  • Own and manage the Oracle Cloud Infrastructure replenishments process for a portfolio of DOW accounts, achieving high renewal and replenishment rates and closing contracts before expiration.
  • Engage DOW customers through phone, video, and digital channels to communicate Oracle’s cloud value proposition and identify upsell opportunities.
  • Build consultative relationships with DOW stakeholders and provide account management and guidance tailored to government requirements.
  • Forecast, track, and close replenishments and upsell opportunities to meet or exceed quarterly and annual sales goals.
  • Identify risks to OCI renewals and replenishments and partner with Customer Success and other internal teams to support customer satisfaction and compliance.
  • Manage sales pipeline, accounts, and activities using Oracle CRM and sales platforms.
  • Collaborate with sales, product, support, and security colleagues to communicate customer needs and advocate for tailored OCI solutions.

Benefits

  • Competitive benefits supporting employees with flexible medical, life insurance, and retirement options.
  • Volunteer programs that encourage employees to give back to their communities.
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