Senior Information Technology Systems Administrator

MODWASH LLC • Chattanooga, TN

1d

About The Position

The Senior Information Technology Systems Administrator works with peers to support smooth IT department operations and timely responses, helping deliver an outstanding guest experience while reinforcing company standards. The role guides teammates in system and network administration, installs and troubleshoots computer systems and programs, and evaluates new systems and programs to support effective and efficient IT operations for ModWash and Hutton Development. The position also assists the Director of Information Technology with department processes, procedures, and special projects.

Requirements

• At least 5 years of experience in a similar role.
• Advanced knowledge of Microsoft SharePoint, Windows 10 or 11, and Office 365.
• Advanced knowledge of software and hardware components and demonstrated installation capability.
• Advanced knowledge of system software installation processes and troubleshooting.
• Advanced experience troubleshooting network systems and Wi-Fi connectivity.
• Knowledge of a wide range of current software and hardware components.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Ability to multitask and remain organized under deadlines.
• Ability to act with integrity, professionalism, and confidentiality.

Responsibilities

• Guide teammates through system and network administration.
• Install, configure, troubleshoot, repair, and upgrade computer systems, hardware, software, and network components.
• Repair or replace damaged hardware and install software patches as needed.
• Review, test, and evaluate new technology and provide feedback on company-selected software, hardware, and networking issues.
• Troubleshoot hardware, software, network, and Wi-Fi connectivity issues and provide timely resolutions.
• Administer IP telephone setup and configuration, Active Directory, Office 365, Teams, and OneDrive.
• Create system accounts for new employees and issue company property.
• Retrieve property from separated employees, clear data appropriately, and store equipment for future use.
• Support employee workstation moves and ensure systems are operational and connected.
• Assist the Director of Information Technology with internal processes, procedures, and special projects.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed