Administrator, Information Technology

Southeastern Michigan Health Association•Detroit, MI

4h•Onsite

About The Position

SEMHA seeks an IT Administrator to support Wayne County’s Department of Juvenile & Youth Services (JYS). This role serves as the department’s primary IT liaison, aligning technology solutions with business needs, supporting applications and processes, and coordinating with County departments and State and Federal agencies, with a primary focus on the Juvenile Accountability Information System (JAIS). The IT Administrator will also lead IT-related procurement activities for JAIS replacement, including supporting the development and evaluation of RFPs, RFIs, and RFQs. The role will facilitate the transition to the new case management or juvenile justice information system, ensuring seamless implementation, parallel system operations, and continuity of service until JAIS is fully retired.

Requirements

Strong technical knowledge of IT systems, hardware, software, relational databases, data modeling, and system architectures, with the ability to translate operational needs into technical requirements and support system transitions.
Demonstrated project management, analytical, strategic planning, and problem-solving skills, including cost-benefit analysis, budgeting, scheduling, and resource allocation.
Excellent verbal, written, interpersonal, leadership, and relationship-building skills, with the ability to collaborate across all organizational levels, manage client expectations, and prioritize competing demands.
Self-motivated, organized, adaptable, and able to work independently or collaboratively in a fast-paced environment, including on-call responsibilities.
Valid Driver License & reliable transportation is required.
Bachelor’s degree in business administration, Computer Science, or related field is required
10 years of experience in developing project/program management, to include overseeing a broad scope of projects, system analysis and extensive interaction at all levels of staff and management; including ongoing support and maintenance
Minimum of five (5) years of direct experience working with the Juvenile Accountability Information System (JAIS), including system navigation, data structures, reporting functions, and operational workflows.
Experience supporting system transitions, data migration, and procurement processes, including RFP/RFI/RFQ development, evaluation, and vendor coordination.
Demonstrated ability to lead and collaborate on complex IT projects, communicate effectively with staff and management at all levels, and support government information systems.
Experience with resource management and budget development
Experience using a formal software development methodology

Nice To Haves

master's degree is preferred

Responsibilities

Oversee the maintenance, development, enhancement, acquisition, and implementation of departmental applications, including JAIS and other IT-related services.
Manage and direct IT personnel supporting JAIS applications and collaborate with users to identify, prioritize, and implement system changes and enhancements.
Ensure applications comply with applicable State, County, and Federal rules, regulations, reporting requirements, and Wayne County IT standards and policies.
Develop IT solutions that improve information sharing, workflow, system integration, and operational efficiency across Wayne County, including the Third Circuit Court and State and Federal agencies.
Develop cost-benefit analyses, as needed, and collaborate with external agencies on grant opportunities and data-sharing needs.
Serve as a central technical resource for JAIS replacement procurement, including RFP, RFI, and RFQ requirements development, vendor communication, and evaluation support.
Plan, coordinate, and execute the transition from JAIS to the newly awarded system, ensuring operational continuity and data integrity throughout implementation.
Maintain JAIS continuity while supporting the new system’s implementation, monitoring and troubleshooting parallel operations until JAIS is fully phased out and decommissioned.