INFORMATION TECHNOLOGY STRATEGIC ADMINISTRATOR

State of Illinois•Springfield, IL

1d•$162,000 - $181,992•Hybrid

About The Position

The Chief Operations Office is seeking to hire an individual with a strong understanding of enterprise IT governance and public sector operational business processes to serve as the Information Technology Strategic Administrator for the Department of Human Services (DHS). The Information Technology Strategic Administrator will serve as the primary strategic coordination point between DHS and the Illinois Department of Innovation & Technology (DoIT) to ensure alignment of business priorities with enterprise IT strategy. In addition, the Administrator must have excellent communication and stakeholders’ management skills to facilitate high-level communication between DHS program areas and DoIT to ensure mutual understanding of goals, constraints, and expectations, including articulating business system needs and long-term strategic priorities to ensure full alignment with technology standards, compliance requirements and enterprise-wide goals. The Administrator will coordinate DHS business requirements and priorities with DoIT’s enterprise architecture and project management functions by leading the end-to-end collection, analysis and documentation of complex business and system requirements from diverse DHS stakeholders.

Requirements

Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college.
Requires four (4) years of progressively responsible administrative experience in analytics, reporting, and strategic planning for a public or private organization.

Nice To Haves

Four (4) years of experience modernizing legacy systems.
Four (4) years of professional experience directing large-scale human services platforms or case management systems, including the development, implementation, and management of policies and processes with organization-wide impact.
Four (4) years of professional experience evaluating standardized business processes and recommending revisions to improve program outcomes and ensure alignment with statewide goals and objectives.
Four (4) years of professional experience convening policy meetings and formulating strategies to refine or improve processes.
Four (4) years of professional experience overseeing policy review and analysis to ensure program compliance, data integrity, and successful completion of program objectives.
Four (4) years of professional experience conducting in-depth research to identify opportunities for program enhancements and developing actionable recommendations for organizational or statewide initiatives.
Four (4) years of professional experience overseeing vendor performance, including contract negotiation, payment approval, monitoring billable hours, and ensuring alignment with program goals and standards.
Four (4) years of professional experience leading diverse teams and working collaboratively with various stakeholders.
Two (2) years of professional experience working with procurement for a public or private organization.
Four (4) years of professional experience assigning tasks, providing training, setting goals, evaluating performance, and addressing operational and employee relation needs.

Responsibilities

Serves as the statewide DHS Information Technology Strategic Administrator.
Facilitates high-level communication between DHS program areas and DoIT to ensure mutual understanding of goals, constraints, and expectations, including articulating business system needs and long-term strategic priorities to ensure full alignment with technology standards, compliance requirements and enterprise-wise goals.
Serves as a full line supervisor.
Coordinates DHS business requirements and priorities with DoIT’s enterprise architecture and project management functions by leading the end-to-end collection, analysis and documentation of complex business and system requirements from diverse DHS stakeholders.
Monitors business side readiness and adoption to design and execute formal change management and communication strategy aligned with the agency’s information strategy.
Serves as a procurement liaison with the Department of Innovation and Technology providing budgetary and contract oversight for information strategy related procurements and contracts.
Creates, maintains, and manages enterprise documentation and knowledge governance for the DHS portfolio of IT initiatives, ensuring alignment with DoIT standards and strategic goals.
Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Benefits

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick days annually (Sick days carry over from year to year)
10-25 days of Paid Vacation time annually - (10 days in year one of employment)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)