Senior Information Systems Programmer/Analyst - Human Resources (HR) Office

State of Florida•Tallahassee, FL

18d

About The Position

The Senior Information Systems Programmer/Analyst provides senior-level technical and functional analysis, configuration, testing, implementation, troubleshooting, documentation, and user support for the Florida Legislature’s Human Capital Management (HCM) systems. The position serves as a senior technical resource to the Systems Project Administrator in planning and executing HCM system projects. It independently analyzes complex business and technical requirements, helps translate requirements into system solutions, coordinates testing and defect resolution, supports data and integration activities, interacts with vendors, and helps ensure implementation readiness and successful adoption.

Requirements

Knowledge of HCM or other enterprise systems and information systems terminology, concepts, architecture, workflows, and implementation practices.
Knowledge of system implementation lifecycle activities, including requirements gathering, process analysis, configuration, testing, data conversion, integrations, deployment, and post-implementation support.
Knowledge of information systems operations, equipment, procedures, and workflows.
Ability to analyze and solve problems.
Ability to communicate professionally verbally and in writing.
Ability to read business process models and break down and document business and technical processes.
Ability to produce quality work under pressure.
Ability to deal tactfully and courteously with internal and external customers.
Ability to conduct in-depth, carefully documented analysis under minimal supervision.
Ability to develop and provide training on HCM system functionality.
Ability to work effectively in a team and/or project management environment.
Ability to provide backup across HR processes, offer process improvement ideas, and work effectively with coworkers.
Ability to keep sensitive and confidential information confidential.
Ability to provide excellent customer support.
A bachelor’s degree from an accredited college or university in computer science, management information systems, mathematics, engineering, or a related field, and two years of progressively responsible information systems experience.
Progressively responsible information systems experience may substitute for the required college education on a year-for-year basis.

Nice To Haves

Experience with enterprise HCM systems.
Experience implementing or replacing an enterprise HCM system.
Experience with HCM data conversion, integrations, configuration, testing, reporting, or security.
Experience in a public-sector or legislative HR environment.
Project Management Professional (PMP) certification or comparable project-management experience.
Experience with State of Florida IT procurements and/or implementations.

Responsibilities

Serve as a senior technical and functional resource supporting the Systems Project Administrator in HCM system implementation and modernization projects.
Consult with HR business units and stakeholders to gather, analyze, document, and validate business and technical requirements.
Assist with large HR Office IT project initiatives, such as PALM implementation and HCM implementation.
Participate in analysis, design, configuration, testing, implementation, and stabilization of enterprise HR information systems.
Create and maintain reports, queries, and other system outputs supporting HR operations, management, and project requirements.
Develop, document, and execute system and integration test plans, scripts, cases, and user acceptance testing.
Provide advanced troubleshooting and ongoing product support for HCM functionality and related HR technology.
Interact with vendors to obtain information needed for problem-solving and related work.
Research HR industry technological advances that may be useful in the legislative environment.
Assist with implementation readiness activities, including training materials, user education, communications, procedures, and transition to production support.
Develop and present user education on HCM system functionality.
Perform other related duties as required.