Human Resources Specialist (Information Systems)

Department of Energy Headquarters • Golden, CO

2d • Onsite

About The Position

This developmental position is in the Office of the Chief Human Capital Officer at the Department of Energy and focuses on human resources information systems. The position will be filled at the GS-09 or GS-11 grade level, with promotion potential to Human Resources Specialist (Information Systems), GS-0201-12. The specialist assists with research, advice, and guidance concerning the operation, maintenance, and use of automated HR systems and capabilities for HR directors, supervisors, regional automation points of contact, regional staff, managers, and employees.

At the GS-09 level, the employee assists senior specialists with researching and resolving HR information system issues; supports data extraction and analysis for routine and ad hoc reports; helps identify workflow automation opportunities; assists with performance and awards processing; and helps maintain data integrity in Workday and CHRIS.

At the GS-11 level, the employee researches and resolves HR information system issues and supports cyclical and mass HR operations, including annual performance appraisals, award calculations, settlement agreements, and account access management. The employee identifies system issues and enhancements, monitors data quality, resolves help-desk tickets, maintains data integrity, and contributes to workflow automation documentation and user materials.

The position is not remote; the selectee is expected to report to a listed duty station. Occasional travel may be required. A one-year probationary period may apply, and appointment may be subject to a suitability or fitness determination based on a background investigation.

Requirements

• United States citizenship is required.
• For GS-09, at least one year of specialized experience equivalent to GS-07, meeting two of these criteria: troubleshooting basic end-user access issues and routine HRIS error tickets; assisting with test scripts for software updates and reporting basic defects; or extracting routine HR data to produce standardized management reports.
• For GS-09, qualifying education may substitute for specialized experience: a master's or equivalent graduate degree, at least two years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. in a related field. Combination of education and experience may also qualify.
• For GS-11, at least one year of specialized experience equivalent to GS-09, meeting two of these criteria: assisting with identification of systemic malfunctions and security permission errors in HRIS; testing enhancements and verifying defect resolutions; or helping develop statistical workforce reports using data extracted and joined from multiple enterprise databases.
• For GS-11, qualifying education may substitute for specialized experience: a Ph.D. or equivalent doctoral degree, at least three years of progressively higher-level graduate education leading to such a degree, or an LL.M. related to the duties. Combination of education and experience may also qualify.
• Qualifying education fields include Human Resources Management, HRIS, MIS, Information Technology, Computer Science, Data Analytics/Business Analytics, or a related field.
• Applicants substituting education for experience must provide proof of qualifying education. Education must be from an accredited institution recognized by the U.S. Department of Education; foreign education must be evaluated by a recognized organization.
• Current federal employees must meet time-in-grade requirements by the announcement closing date.
• Applicants must meet all qualifications and eligibility requirements by the announcement closing date.
• Male applicants born after December 31, 1959, must certify registration with Selective Service or exemption.
• A resume must be no more than two pages for eligibility and qualification review.
• A background investigation and suitability or fitness determination may be required.
• New Department of Energy employees must successfully pass E-Verify employment verification.

Responsibilities

• Research, diagnose, and resolve HR information system issues; provide customer assistance and technical guidance to managers, employees, and regional points of contact.
• Identify system issues, upgrades, and enhancements; monitor data quality; resolve user help-desk tickets; and document errors or workarounds.
• Extract, manipulate, analyze, and join HR data from enterprise databases to fulfill routine, ad hoc, or workforce reporting requests.
• Support cyclical and mass HR operations, including annual performance appraisals, award calculations, settlement agreements, and account access management across systems such as Workday, CHRIS, eOPF, and USA Staffing.
• Review automated HR workflows to identify opportunities to replace manual tasks with automation.
• Assist with developing standard operating procedures and user job aids.
• Assist with performance and awards processing, including spreadsheets for end-of-year performance closure.
• Process corrections and new actions as applicable and maintain data integrity in Workday and CHRIS.

Benefits

• Federal employee benefits package with benefits available to the employee and family; specific eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level