Senior Information Systems Analyst - Business Intelligence Specialization

Heluna Health • Alhambra, CA

15h • Hybrid

About The Position

The Senior Information Systems Analyst – Business Intelligence Specialization is part of the Los Angeles County Department of Health Services (DHS) Data & Analytics Unit. The unit manages, analyzes, and interprets healthcare data to support decision-making, identify patterns, predict outcomes, improve service delivery, and ensure data integrity, security, and regulatory compliance.

The role develops complex data models for business intelligence solutions and creates dashboards and reports using visualization tools such as Tableau and Business Objects. It applies data transformations, cleansing, normalization, and programming concepts to deliver quality data solutions; elicits and documents functional and technical requirements for large, complex systems and enhancements; and communicates technical tasks to non-technical audiences. The position also supports enterprise reporting, deep-dive analyses, ad hoc requests, program evaluation, and strategic planning through project management practices, statistical analysis, and clear stakeholder-facing insights.

The ideal candidate has at least four years of experience in analytics, data management, and data intelligence, communicates and solves problems effectively across departments, and can translate complex data into strategic recommendations that support data-driven decision-making. Employment is hybrid. Successful completion of the Los Angeles County Live Scan process is required.

Requirements

• Bachelor's degree or higher from an accredited institution in Computer Science, Analytics, Data Science, Information Technology/Systems, or a closely related quantitative field.
• At least 4 years of experience in analytics, data management, and data intelligence.
• At least 4 years of experience creating complex data models from transactional clinical and operational data for interactive business intelligence solutions.
• Experience using project management tools and templates and applying agile methodology to software and data product development.
• Experience developing stakeholder materials, including dashboard reports, concise presentations, and staff training materials or guides.
• At least 4 years of experience writing and optimizing Transact-SQL code.
• At least 4 years of experience with data visualization tools such as Tableau and Power BI, and with cloud data platforms.
• Successful clearing through the County of Los Angeles Live Scan process.

Nice To Haves

• Knowledge of JIRA and Smartsheet.

Responsibilities

• Build complex data models for business intelligence solutions and create dashboards and reports using tools such as Tableau and Business Objects.
• Apply data transformations, cleansing, normalization, abstraction, and inheritance concepts to ensure quality data solutions.
• Elicit and document user requirements for large, highly complex systems and enhancements, ensuring functional and technical requirements are fully documented.
• Translate technical tasks and complex data into clear explanations and recommendations for non-technical audiences and stakeholders.
• Support enterprise reporting, deep-dive analyses, and ad hoc requests using project management processes and agile practices.
• Analyze quantitative and qualitative data to uncover trends and insights, and produce dashboards, visualizations, and reports.
• Conduct statistical analyses to support program evaluation and strategic planning.
• Collaborate across departments to support decision-making and alignment with organizational priorities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior