About The Position

The Senior Informatics Technical Specialist serves as the primary point of contact for customers, delivering software solutions that seamlessly connect laboratory information systems with analytical instrumentation. This role blends consulting, implementation, and technical expertise, partnering closely with customers to design and deliver effective, scalable solutions. Responsibilities include installing and integrating software to enable highly automated laboratory operations, as well as providing tailored consulting and ongoing support to ensure long-term customer success and satisfaction. This position reports to the Informatics Solutions Manager and is part of the Informatics Team in the Field Service Organization and will be fully remote with a mixture of home office and onsite work. This role requires candidates to be based in the Midwest or East Coast.

Requirements

  • Associate degree in science, IT, or medical technology plus 3+ years of related experience in a clinical lab environment or with a clinical LIS.
  • Ability to travel 85% of the time to client sites nationwide.
  • Must have a valid driver’s license with an acceptable driving record.

Nice To Haves

  • Bachelor’s degree in science or preferably Medical Technology in with experience in a laboratory environment preferred.
  • Proven experience managing personal schedules and travels, company assets, and expenses within given guidelines.
  • Laboratory workflow and operations with a background as a medical technologist being ideal.
  • Use of Beckman Coulter instrumentation systems during that time a bonus!
  • Programming, networking, databases, and/or LIS implementation.

Responsibilities

  • Integrate the automation, informatics, and LIS to accomplish successful communication between all systems and establish successful analyzer, network, and LIS connectivity by writing custom algorithms that modify the informatics software accordingly.
  • Define and communicate critical gaps and potential design improvements to the integration process while serving as project leader directing and executing all laboratory informatics implementation activities.
  • Integrate the third-party hardware, consisting of PC workstations and servers which operate the informatics software, while managing and supporting customer satisfaction to sustain the growth of business.

Benefits

  • paid time off
  • medical/dental/vision insurance
  • 401(k)

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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