Informatics Specialist

PATHWAYS YOUTH & FAMILY SERVICES INC•San Antonio, TX

1d•Hybrid

About The Position

The Informatics Specialist collaborates closely with IT, Operations, Quality, and Program staff to develop, utilize, and support information systems, workflows, and processes. This role is crucial for the collection and reporting of program data, supporting supervisory functions, ensuring contract compliance, and enhancing overall operational efficiency. The position requires a business-minded individual with strong technical, organizational, and communication skills.

Requirements

Associate's degree in related field such as health informatics, computer science, or science (for Level I).
Minimum two to three years of experience in health informatics field (for Level I).
Bachelor’s degree in related field such as health informatics, computer science, or science (for Level II and III).
Minimum three to five years of experience in health informatics field (for Level II).
Minimum of five to seven years of IT/MIS experience (for Level III).
Knowledge of health computer databases, information systems configuration, data exchange, and systems design.
Knowledge of computer operations, systems, and procedures.
Knowledge of statistical, data analytical, and visualization applications.
Knowledge of computer programming languages.
Skill in complex problem solving and critical thinking.
Skill in the use of computer and applicable software.
Ability to analyze systems and procedures.
Ability to translate user/business needs into a technical style.
Ability to develop reports.
Ability to communicate effectively.
Ability to support the agency's culture, growth, and success through communication, accountability, and positivity.
Ability to be clear headed and decisive based on the scope of the position.
Ability to work efficiently and effectively both individually and as part of a team.
Ability to appropriately accept feedback through the supervision process thus displaying the willingness to learn, grow, and improve.
Ability to effectively communicate with Pathways’ staff, foster-adopt parents, caregivers, support providers, external agencies, and professional service providers via phone, in person, and through written correspondence.
Confident self-starter with the ability to exercise sound, independent judgment to produce desired results in a timely/proficient manner.
Competent in using Microsoft Word, Excel, Power Point, Go To Meeting, the Internet, and other software applications.
Organizational skills.
Ability to effectively present information to and train employees and external users.
Proof of valid Texas Driver's License (Type C) and at least three years of driving experience.
Access to reliable transportation.
Proof of valid/current auto insurance.
Cleared motor vehicle driving record.
Three employment references.
Cleared criminal background check and signed statement regarding felony indictments/convictions.
Cleared TB test results (current within 12 months prior to employment).
Cleared pre-employment drug test.
Working cellular telephone.

Nice To Haves

Bachelor's preferred (for Level I).
Minimum of five to seven years of IT/MIS experience preferred (for Level III).

Responsibilities

Oversees the utilization, training, support and ongoing improvement of primary data system.
Provides initial and ongoing training and support for company’s primary data system.
Identifies, tracks and creates specifications for the development of system enhancements, bug fixes and new feature requests; working with third party vendors as needed.
Manages and coordinates requests for, and provides custom reports for all programs.
Creates, reviews, updates and develops forms and documentation templates as needed.
Develops and submits monthly, quarterly and year end reports to support supervision activities, internal monitoring, quality assurance and compliance.
Performs and manages regular and ad hoc configuration changes for primary data system.
Builds complex data sets from multiple data sources both internally and externally (generally assigned to Level III).
Develops business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages, i.e., ZOHO, Tableau, PowerBi, or related (generally assigned to Level III).
Responsible for data system rollout and implementation of new programs.
Identifies and communicates critical gaps in system configuration & workflow for the purpose of improving operational efficiency.
Oversees and executes all regularly scheduled data management, data monitoring, quality assurance and compliance processes for performance and management purposes.
Prioritizes multiple tasks and effectively executes tasks to meet deadlines in a fast-paced environment while anticipating future needs.