SENIOR INFO TECH BUSINESS CONSULTANT - 42001620 1

State of Florida • Tallahassee, FL

3d • $74,000 - $81,400

About The Position

The Senior Info Tech Business Consultant serves as the Division of Consumer Services (DCS) Lead Business Analyst. The role documents business processes across the Division and its five bureaus, works with division and bureau staff and subject matter experts to define business needs, and translates those needs for application development staff. The incumbent coordinates with the Project and Portfolio Management Office and Office of Agriculture Technology Services to ensure applications follow written ISDM protocols and established software development lifecycle standards, and helps coordinate IT resources and alignment with department policies and procedures. The position also develops recommendations for system design and enhancements and stays current on technology, software development, and information system use.

The consultant creates and maintains training materials for DCS applications, including DOCS and LIMS, and organizes their review and updates. The role documents application bugs and requested enhancements, works with division leadership and bureau staff to prioritize changes, and coordinates planning for future development and system architecture. It creates independent test plans, beta-tests applications, and works with developers to resolve issues before user acceptance testing. The position also maintains entity relationship diagrams and data dictionaries, contributes to the design of new applications and modules, and serves as backup project manager on DCS projects. Occasional travel is required.

Requirements

• High school diploma or equivalent and five years of information technology experience, including two years of computer applications design or analysis in the business subject area; or an applicable certification may substitute for one year of experience.
• Alternatively, a bachelor’s degree and four years of information technology experience, including one year of computer applications design or analysis in the business subject area.
• Alternatively, a bachelor’s degree in computer science, management information systems, or business administration and three years of information technology experience, including one year of computer applications design or analysis in the business subject area.
• Alternatively, a master’s degree in computer science, management information systems, accounting, business administration (MBA), or a business-specific field and two years of information technology experience, including one year of computer applications design or analysis in the business subject area.
• Knowledge of generally accepted business principles, practices, and procedures.
• Knowledge of computer systems analysis and design techniques and structured analysis techniques.
• Ability to design system logic or process information logically.
• Ability to identify and define user task needs and conduct short- and long-range project planning studies.
• Ability to prepare functional program specifications for complex business applications.
• Ability to analyze and interpret computer-related data and resolve system production problems.
• Ability to plan, organize, and coordinate work assignments.
• Ability to communicate technical and business information effectively to IT personnel and division staff, verbally and in writing.
• Ability to work independently and in a team environment, and establish and maintain effective working relationships.
• Knowledge of developing with relational databases such as Oracle and/or SQL Server.
• Knowledge of object-oriented programming principles and best practices.
• Knowledge of relational database design, data processing, and data communications.
• Knowledge of data privacy and protection protocols.
• Ability to learn new skills as required.
• Ability to write and perform unit and system testing based on technical specifications and software requirements.
• Successful applicant must pass a background screening, including fingerprinting.
• Only current State Personnel System employees will be considered.

Responsibilities

• Serve as the DCS Lead Business Analyst and create and maintain functional documents describing business conducted by the Division and its five bureaus.
• Coordinate with division and bureau personnel and subject matter experts to define business requirements.
• Explain business needs to development staff and translate them into technical terms for application development.
• Coordinate with the PPMO and OATS to ensure applications follow written ISDM protocols and established Software Development Lifecycle standards.
• Coordinate IT resource needs with OATS and support integration with department enterprise policies and procedures.
• Stay informed about technology, software development, and information system use; develop recommendations for system design and enhancements with OATS input.
• Create, maintain, organize, and schedule reviews and updates for training materials for DCS applications, including DOCS and LIMS.
• Coordinate with subject matter experts and application development staff to ensure training materials reflect business rules, policies, and procedures.
• Maintain a documented list of application bugs, fixes, and enhancements, and coordinate their prioritization with the DIO, Division Director, and pertinent bureau staff.
• Coordinate with division leadership, bureau staff, and subject matter experts on future application development and system architecture needs.
• Create and maintain test plans for new development and bug fixes, independently test new code, conduct beta testing, and coordinate resolution of issues before user acceptance testing.
• Create and maintain entity relationship diagrams and data dictionaries for DCS systems.
• Help design new DCS applications and modules, including architecture, business layers, and application front ends.
• Act as the backup Project Manager (DIO) on Division of Consumer Services projects.
• Perform other related duties as required.
• Travel occasionally.

Benefits

• Annual and sick leave
• Nine paid holidays and one personal holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED