885863-SENIOR INFO TECH BUSINESS CONSULTANT - 40053046

State of Florida • TALLAHASSEE, FL

5d • $60,000 - $77,000 • Onsite

About The Position

FloridaCommerce’s Division of Information Technology is hiring a Senior IT Business Consultant, working title SharePoint Administrator. The position administers Windows, Linux, and Azure systems; supports the Department’s hybrid cloud and on-premises infrastructure; and serves as the team’s primary specialist for security and vulnerability patching. This is a full-time, 40-hour-per-week position based in the Tallahassee office. It offers telework flexibility but is not remote. A Level 2 security background screening, including fingerprinting and checks of local, state, and national law enforcement records, is required as a condition of pre-employment eligibility.

The role leads patching and vulnerability management across Windows Server, RHEL Linux, cloud, and desktop environments. It also administers infrastructure and cloud services, automates operational tasks, supports deployments and change management, monitors performance and capacity, manages backup and disaster recovery processes, and maintains technical documentation. The consultant analyzes complex system issues, researches emerging technology and ITIL practices, contributes to process improvement, resolves Tier 3 escalations, and coordinates technical work with cross-functional teams.

FloridaCommerce works to support Florida’s economy, workforce, and communities. The agency offers ongoing training and describes a fast-paced environment where critical thinking, prioritization, collaboration, and responsiveness are important.

Requirements

• Skilled in administering current Microsoft Windows Server and Linux server operating systems.
• Skilled in administering Microsoft Windows client operating systems and maintaining Windows images.
• Knowledge of Azure platform administration and cost management.
• Proficient in Microsoft Active Directory and Azure Entra administration, including Group Policy management.
• Proficient in DNS, DHCP, DFS, Microsoft Cluster Services, TCP/IP, and networking fundamentals.
• Excellent written and verbal communication and interpersonal skills.
• Working knowledge of IT Helpdesk, client support, and first-level support operations.
• Working knowledge of Office 365 administration, including users, groups, and mailbox management.
• Knowledge of application and infrastructure load-balancing methods.
• Ability to perform OS patching, updates, upgrades, configuration changes, and vulnerability remediation.
• Ability to lead a technical team and coordinate project tasks.
• Proficient in Microsoft IIS, the .NET framework, and software/code deployment processes.
• Knowledge of Linux shell scripting, batch scripting, Azure CLI, and PowerShell.
• Knowledge of Intune, SCCM, Qualys, Azure Patch Manager, and other security toolsets.
• Proficient in system and performance monitoring and knowledgeable about enterprise antivirus solutions.
• Working knowledge of batch processing and scheduling, backup and restore procedures, IT service continuity, and disaster recovery.
• Knowledge of cloud and virtualization technologies, including Azure and VMware.
• Ability to analyze and interpret technical data and create documentation, technical procedures, and operational runbooks.
• Ability to manage multiple priorities and adapt to shifting demands with minimal supervision.
• Must complete a Level 2 security background screening, including fingerprinting and law-enforcement-record checks.

Nice To Haves

• Experience with Microsoft desktop and server security patching and vulnerability remediation in a large enterprise environment.
• Experience with audit response and compliance mitigation and remediation.
• Administration experience with the Azure platform and tools.
• Experience with Microsoft Active Directory, Entra ID, and Group Policy.

Responsibilities

• Lead patching and vulnerability management across Windows Server, RHEL Linux, cloud, and desktop environments.
• Administer Intune, Qualys, SCCM, Azure Patch Manager, and other tools to detect, assess, test, deploy, and remediate vulnerabilities.
• Perform operating-system patching, updates, upgrades, configuration changes, and smoke testing.
• Administer Windows Server, RHEL Linux, Azure services, Office 365, SharePoint, IIS/.NET services, and enterprise antivirus solutions.
• Support hybrid cloud and on-premises infrastructure, virtualization platforms, system architecture, network topology, and infrastructure design.
• Administer Active Directory, Entra ID, Group Policy, DNS, DHCP, DFS, and Microsoft Cluster Services.
• Support application and infrastructure load-balancing technologies and troubleshoot issues using network and server diagnostic tools.
• Automate administrative and operational tasks using PowerShell, Linux shell scripting, and Azure CLI.
• Support software and code deployments, change management, configuration management, and enterprise deployment toolsets.
• Operate monitoring and diagnostic tools, maintain performance baselines, and perform capacity planning and Azure cost optimization.
• Manage enterprise backups and disaster recovery plans and procedures.
• Support documentation and fulfillment of Public Records Requests.
• Analyze technical data and resolve complex system issues.
• Create and maintain technical documentation, standard operating procedures, design specifications, and operational runbooks.
• Research emerging technologies and ITIL best practices and contribute to process improvements and business-focused technology solutions.
• Lead technical efforts, coordinate project tasks with cross-functional teams, resolve Tier 3 escalations, and support cross-team projects.
• Stay current with technology, methods, and practices; research supported infrastructure and attend relevant presentations and training courses.
• Communicate effectively with diverse audiences, manage multiple priorities, and perform other related duties as required.

Benefits

• State Group Insurance coverage options, including health, life, dental, vision, and supplemental options.
• Retirement plan options, including employer contributions.
• Nine paid holidays and one Personal Holiday each year.
• Annual and sick leave benefits.
• Student Loan Forgiveness Program, subject to eligibility.
• Flexible Spending Accounts.
• Tuition Fee Waivers accepted by major Florida colleges and universities.
• Ongoing comprehensive training.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed