Sr Incentive Consultant

Citizens•Johnston, RI

11h•$92,000 - $119,000

About The Position

The Senior Incentive Consultant administers applicable line-of-business variable compensation plans and maintains a sound governance structure to support well-founded decision-making and plan administration. This senior role supports day-to-day plan processes, credit requests and disputes, controls, incentive modeling, performance management, and sales-related analysis. The consultant also contributes as a senior member of the immediate team and the broader Sales Performance Management team, helping strengthen the team and develop colleagues’ skills.

Requirements

At least 5 years of experience in sales incentive compensation, sales performance management, compensation administration, business analytics, or a related field, including experience supporting complex incentive programs.
Demonstrated experience administering incentive plans, including calculation and payout validation, data reconciliation, issue resolution, and adherence to plan governance and controls.
Strong analytical and problem-solving skills, including analyzing complex data, identifying trends and discrepancies, and translating findings into actionable recommendations.
Advanced Microsoft Excel skills and experience working with large or complex data sets.
Ability to manage multiple priorities and deadlines in a high-volume environment while maintaining attention to detail and accuracy.
Strong written and verbal communication skills, including the ability to explain complex incentive concepts and partner effectively with business stakeholders.
Demonstrated ability to identify process improvements and develop more efficient, streamlined, or automated approaches.

Nice To Haves

Bachelor’s degree in business, Finance, Human Resources, Analytics, or a related field.
Experience in financial services, banking, or another highly regulated industry.
Experience with incentive compensation management platforms, such as Varicent or similar ICM systems.
Experience with incentive plan design, modeling, forecasting, and plan-effectiveness analysis.
Experience partnering across Finance, HR, Risk, Compliance, and business leadership.
Experience supporting training, change management, or implementation of new or revised incentive programs.

Responsibilities

Administer applicable line-of-business variable compensation plans and oversee the day-to-day processes required to manage them.
Improve the quality and productivity of plan administration processes and identify efficiency gains.
Disposition credit requests and disputes within plan guidelines, acting as a first-level decision authority for credit requests.
Monitor plan controls and governance, evaluate credit-request data and trends, and recommend remedial action to mitigate risks.
Maintain a sound governance structure that supports transparent, well-founded decision-making and administration.
Assist with incentive modeling to support forecasting and budgeting.
Deliver the Incentive Performance Management Framework, including targets, measurements, and assessments, for the applicable line-of-business organization.
Develop sales and incentive-related analysis for the applicable line-of-business organization, including ongoing performance analysis, contribution to sales/revenue, and total compensation views for positions.
Contribute as a senior team member to the immediate team and broader Sales Performance Management team, fostering a strong team and helping improve colleagues’ skills.

Benefits

Competitive pay and opportunity to earn an annual discretionary bonus.
Comprehensive medical coverage.
Dental coverage.
Vision coverage.
Retirement benefits.
Maternity and paternity leave.
Flexible work arrangements.
Education reimbursement.
Wellness programs.
Paid time off policy exceeding mandatory paid sick or paid time-away policies in every local and state jurisdiction in the United States.