Senior Implementation Specialist/PowerEdge Eng

ELEVI Associates•Marietta, GA
•$85,000 - $100,000•Onsite

About The Position

This role involves supporting day-to-day data center activities. The specialist will proactively monitor the data center, alert customers to any issues like amber lights or hot doors, and escort dispatched field engineers when necessary. Responsibilities include LOIS parts management (training provided onsite), maintaining environment documentation (serial numbers, elevations, runbooks), and coordinating with the customer for maintenance activities such as power, cooling, and containment wall maintenance. The role also involves performing BIOS lifecycle management, adding users, patching, triaging with Dell support for break/fix activities, and updating versions as directed by the customer team. The position requires the resource to be onsite 5 days a week with no exceptions. Training is required to complete the Dell XE Server training via TechDirect.

Requirements

  • PowerEdge Rack/Tower Experience
  • IDRAC experience
  • RHEL and Ubuntu OS
  • Experience working in a larger server environment
  • Must be onsite 5 days - there are no exceptions
  • Required to complete the Dell XE Server training via TechDirect

Nice To Haves

  • PowerEdge XE server experience

Responsibilities

  • Support day to day data center activities
  • Proactively walk the data center through the day, watching/alerting customer of amber lights, "hot" doors etc.
  • Escort dispatched field engineers (when applicable)
  • LOIS parts management (will be trained once onsite)
  • Maintain documentation of the environment: serial numbers, elevations, runbooks, etc.
  • Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance, containment wall maintenance, etc.
  • Performs BIOS lifecycle management, adding users, patching
  • Triage with Dell support for scheduling FSE break/fix activities
  • Works at the direction of the customer team to update versions as needed

Benefits

  • competitive compensation
  • healthcare
  • wellness
  • financial
  • counseling services
  • retirement options
  • health insurance programs
  • work/life benefits
  • continuing education
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