This role involves supporting day-to-day data center activities. The specialist will proactively monitor the data center, alert customers to any issues like amber lights or hot doors, and escort dispatched field engineers when necessary. Responsibilities include LOIS parts management (training provided onsite), maintaining environment documentation (serial numbers, elevations, runbooks), and coordinating with the customer for maintenance activities such as power, cooling, and containment wall maintenance. The role also involves performing BIOS lifecycle management, adding users, patching, triaging with Dell support for break/fix activities, and updating versions as directed by the customer team. The position requires the resource to be onsite 5 days a week with no exceptions. Training is required to complete the Dell XE Server training via TechDirect.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed