Implementation Specialist

New York State Psychiatry Institute•New York, NY

2d•Hybrid

About The Position

The Research Foundation for Mental Hygiene, Inc. (RFMH) is seeking a full-time Critical Time Intervention (CTI) Trainer and Implementation Specialist to provide training, coaching, consulting, and technical assistance to CTI and Safe Options Support (SOS) Teams across New York State. This role is part of the I CONECT initiative at the Center for Practice Innovations (CPI). CTI is an evidence-based model focused on care management during transitional periods, promoting community integration and support systems. SOS Teams assist individuals with mental illness in transitioning from homelessness to stable housing using the CTI approach. The I CONECT mission is to ensure integrated care, identify best practices, and provide training opportunities that emphasize cultural humility, person-centeredness, recovery, and trauma-informed approaches. The ideal candidate will be a self-directed team player committed to these practices and a data-driven approach to behavioral health services. Responsibilities include overseeing the statewide implementation of the NYS CTI process through training, coaching, consulting, and developing resources. Collaboration with other CPI units and strong leadership skills are essential.

Requirements

A Bachelor's degree and (6) years of experience in care management or a related field; a Master's degree and (4) years of experience; or a Doctorate and (2) years of experience. Personal lived & living experience of mental health and/or substance recovery can substitute for education.
At least (2) years of experience facilitating training/workshops and providing technical assistance or consultation services to whole health supporters.
At least (2) years of experience providing and implementing evidence based integrated treatment practices.
Must reside in the NY Metro area (which includes NY, Connecticut, NJ, and eastern Pennsylvania) and be able to travel to in-state and on-site meetings as needed.
A valid driver's license is required.
Comfortability with driving in NYS.
Must be able to participate in overnight, statewide travel as needed.

Nice To Haves

At least (1) year of experience supporting dissemination and implementation in diverse communities.
Mental health and/or substance use recovery lived or living experience

Responsibilities

Leading or co-leading specific training efforts to support core competencies and best practices in the field of care management.
Leading or co-leading specific technical assistance efforts (e.g., learning communities, quality improvement projects, etc.) to support implementation of core competencies and best practices in the field of care management.
Developing culturally humble training materials including online modules, webinars, and in-person training.
Developing culturally humble implementation tools for care management agencies, program leaders, supervisors, practitioners, and program participants, including implementation guides and practice-specific workbooks.
Supporting the director and CTI supervisor in conducting ongoing needs assessments.
Staying abreast of Federal, State, and Local policies and programs for people diagnosed with mental health and substance use, and other complex needs.
Staying abreast of the evidence-base around evidence-based practices, best practices, and emerging issues (e.g., new illicit drugs).
Traveling throughout New York State to provide in-person training and support.
Working with CPI's module development unit, subject matter experts, OMH, vendors, and others to ensure that new online training modules are developed and made available to learners.
Supporting the development of pre-and-post evaluations, surveys, and questionnaires for ongoing data collection.
Participating in the design and creation of marketing materials for Institute learning community meetings, webinars, training sessions, consultations, and support calls.
Writing/editing newsletters, news briefs, and project summaries.