Senior Implementation Consultant

Thomson Reuters • Frisco, TX

5d • Hybrid

About The Position

Our Professional Services team delivers ONESOURCE implementation, consulting, and training services to enterprise clients. We are seeking a Senior Implementation Consultant to lead client implementations for Sales & Use Tax Compliance, Certificate Manager, and VAT Compliance solutions. This role is ideal for a consultant with strong indirect tax knowledge, software implementation experience, and a client-focused delivery mindset. In the role of Senior Implementation Consultant, you will: Lead end-to-end implementations across the full project life cycle, including: Lead client workshops to gather requirements, review processes, and define solution designs Implement Sales & Use Tax Compliance, Certificate Manager, and VAT Compliance solutions, including configuration, testing, deployment, and post-go-live support Provide training, documentation, and knowledge transfer to client teams Manage project issues, risks, and status updates while partnering with internal and client stakeholders Support presales and solution discussions as needed.

Requirements

• Experience in client-facing software implementation or technology consulting
• Knowledge of indirect tax processes, including Sales & Use Tax, exemption certificates, and VAT compliance
• Strong communication, problem-solving, and stakeholder management skills
• Ability to manage multiple priorities in a fast-paced consulting environment
• University / undergraduate degree (or equivalent)

Nice To Haves

• Experience with ONESOURCE or similar tax technology platforms preferred
• AI-forward mindset with the ability to evaluate, adopt, and apply emerging technologies and automation capabilities to improve consulting delivery, client outcomes, and operational efficiency

Responsibilities

• Lead end-to-end implementations across the full project life cycle
• Lead client workshops to gather requirements, review processes, and define solution designs
• Implement Sales & Use Tax Compliance, Certificate Manager, and VAT Compliance solutions, including configuration, testing, deployment, and post-go-live support
• Provide training, documentation, and knowledge transfer to client teams
• Manage project issues, risks, and status updates while partnering with internal and client stakeholders
• Support presales and solution discussions as needed

Benefits

• Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
• Work from anywhere for up to 8 weeks per year
• Continuous learning and skill development
• Grow My Way programming
• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing
• Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
• Two paid volunteer days off annually
• Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Market competitive health, dental, vision, disability, and life insurance programs
• Competitive 401k plan with company match
• Competitive vacation, sick and safe paid time off
• Paid holidays (including two company mental health days off)
• Parental leave
• Sabbatical leave
• Optional hospital, accident and sickness insurance paid 100% by the employee
• Optional life and AD&D insurance paid 100% by the employee
• Flexible Spending and Health Savings Accounts
• Fitness reimbursement
• Access to Employee Assistance Program
• Group Legal Identity Theft Protection benefit paid 100% by employee
• Access to 529 Plan
• Commuter benefits
• Adoption & Surrogacy Assistance
• Access to Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior