Senior Impaired Debt Specialist

WESTERN STATE BANKDevils Lake, ND
Onsite

About The Position

The Senior Impaired Debt Specialist is responsible to ensure organizational delinquency and net charge-offs are at or below targeted levels. The Senior Impaired Debt Specialist will effectively transition a customer from high-level past due status to current status by working with the customer and the VP of Collections & Asset Management to develop strategies to mitigate the risks associated with an ongoing delinquent account. Position is responsible for the management of defaulted and charged off accounts and the engagement of legal counsel when recommended to and approved by the VP of Collections & Asset Management. The Senior Impaired Debt Specialist will assist in creating a work environment that supports engagement, innovation, creativity, and teamwork, consistent with the organization’s vision, core values, and team guidelines.

Requirements

  • Associate’s degree or two-year college equivalent in Business, Finance, or Liberal Arts program required.
  • Four+ years credit and/or collection experience required.

Nice To Haves

  • Paralegal experience and licensing strongly preferred.
  • Paralegal certification strongly preferred.
  • Experience understanding and drafting legal documents preferred.

Responsibilities

  • File Proof of Claims in Bankruptcy
  • Help to draft and review legal documents
  • Perform day-to-day activities that ensure effective account management of delinquent accounts.
  • Manage the collection of delinquent accounts following established policies and procedures, collaborating with members of the SAG team to solicit support, input and assistance when needed.
  • Identify potential impaired accounts, formulate resolution strategies and effectively communicate such accounts and strategies to management. Advise management of impaired accounts with performance issues and recommend account downgrades when appropriate.
  • Coordinate and work with internal and external resources to accelerate the collection process, organize repossession activities, and engage legal counsel or initiate action when deemed necessary.
  • Other duties and responsibilities as needed or assigned.

Benefits

  • Medical, dental, and vision insurance
  • 401(k)
  • ESOP participation
  • PTO, sick leave, and holidays
  • life insurance
  • employee assistance programs
  • professional development opportunities
  • wellness programs
  • educational assistance.
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