Certified Debt Specialist

Century Support Services

About The Position

Our Century team is in search of sales professionals who genuinely want to assist clients in achieving their goal of resolving their current indebtedness. Understanding what motivates the consumer to make financial decisions that addresses and helps them resolve their current indebtedness is helpful. The candidate should possess excellent communication skills with a solid understanding of negotiation skills and techniques. Knowledge of consumer banking with a credit and collection background; backed with solid critical thinking skills which would enable the candidate to succeed in this position. The Century Support team will provide leads to our Certified Debt Specialists, to qualify and consult with, to sell our debt resolution program in an effort to gain new clients. Century’s Certified Debt Specialists are compensated with a competitive hourly rate and a monthly commission bonus. With unlimited earning potential, and an awesome work environment with many opportunities for career growth, we offer the best of both worlds!

Requirements

Must be able to work and thrive in a fast-paced and goal oriented environment.
Solid customer relationship skills.
Flexibility in work hours and schedule; weekends may be necessary in order to meet client expectations.
Highly motivated and results-oriented.
Should be a proactive self-starter.
Strong organizational and follow-up skills.
Ability to deliver under tight deadlines.
Closing skills.
Excellent verbal and written communication skills.
Comfortable working in a digital environment.
Working knowledge of Microsoft Office and CRM functionality.
Minimum 2 years sales’ experience.

Nice To Haves

A financial background and an understanding of budgets, personal credit, debt and interest.
Bachelor’s degree.
Sales’ experience in financial services.

Responsibilities

Qualifying, handling, and converting all inbound leads into prospective clients.
Making outbound phone calls to qualified leads and converting them to Century Clients.
Understanding and communicating the benefits of our program.
Maintains operations by following policies and procedures; reporting needed changes.
Moving the prospect forward to execute a consultative sale.
Managing the sales pipeline and insertion of new leads.
Meeting pre-set goals- weekly, monthly, quarterly and annually.
Working in a team environment to further Century’s overall goals.
Assisting customers by gathering information on their financial situation and presenting possible solutions, including enrollment into our program.
Provide customers with accurate information regarding their financial analysis.
Maintaining a consultative relationship with the customer throughout the process.

Benefits

Competitive compensation package
Career development & growth opportunities through performance and career pathing
100% Premiums paid on Basic Life insurance, AD&D, Short-Term Disability, and Long-Term Disability
Affordable Medical, Dental, and Vision coverage that begins on the first day of employment with generous contribution
Optional Supplemental Insurance for Life Insurance, Critical Illness, and Accident
Employee Recognition Programs – Standing Ovation, Voice of Support, and Time in Service Bonus
401K plan with 100% matching up to 4% and immediately vested
No cost Employee Assistance Program and Travel Assistance
Generous PTO package that starts on day 1 and increases after 1st year
Commitment to employee communication through employee suggestions and engagement surveys
Experienced leadership team with decades of industry experience
Great team members who want you to succeed!