Senior I.T. Operations Engineer

Thales • Austin, TX

1d • Hybrid

About The Position

Thales is looking for a Senior I.T. Operations Engineer, who will be responsible for managing and supporting a secure, scalable IT environment with a strong emphasis on Windows System Administration and Identity and Access Management (IAM) across enterprise systems. In this position, you will oversee the administration and security of Windows-based infrastructure, as well as Mac and Windows end-user devices, ensuring effective identity governance, authentication, authorization, and access control across all systems and applications. This role requires a technically strong and detail-oriented professional who can maintain system integrity, enforce security best practices, and support a reliable and compliant IT environment while balancing operational efficiency and user access needs.

Requirements

• Bachelor’s degree in a related field with 8–12+ years of relevant experience, or a Master’s degree with 6+ years of experience.
• Strong experience in Windows System Administration within large enterprise environments, including Active Directory and Group Policy management.
• Solid understanding of Identity and Access Management (IAM) concepts, including SSO, MFA, authentication, authorization, and access governance best practices.
• Hands-on experience with IAM tools such as Azure AD, PingOne, Duo, SailPoint, and familiarity with hybrid and cloud environments (Azure, AWS).
• Experience with scripting and automation (preferably PowerShell) to support IAM processes and operational efficiency.
• Strong analytical, troubleshooting, and communication skills, with exposure to audit, compliance, and access control processes; relevant certifications are a plus.
• Applicants must be legally authorized to work in the United States for any employer at the time of hire.
• This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

Nice To Haves

• Experience with IAM tools such as SailPoint is preferred.

Responsibilities

• Manage stakeholder relationships and support cross-functional project execution, ensuring alignment between IT operations, security, and business objectives.
• Lead and support IT operations projects, driving planning, execution, and delivery while maintaining timelines, quality, and operational efficiency.
• Administer and optimize Identity and Access Management (IAM) solutions, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Privileged Access Management (PAM).
• Oversee Windows Server environments and core infrastructure services, including Active Directory and Group Policy, ensuring stability, performance, and security.
• Enforce access governance and security best practices by managing user lifecycle processes, conducting audits, and implementing least privilege principles across systems.
• Collaborate with security and IT teams to strengthen access controls, resolve IAM-related incidents, and drive automation, documentation, and continuous improvement initiatives.

Benefits

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
• Company paid holidays and Paid Time Off
• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees