I.T. Installation Technician

Valvoline Instant Oil Change - Henley Enterprises • Fresno, CA

2d • Onsite

About The Position

The I.T. Installation Technician is a full-time non-exempt position and is responsible for the installation, maintenance, testing, troubleshooting, and replacing of IP-based equipment, cabling, and other telecommunications equipment in the field to ensure optimum network usage and quality. Ensures compliance to customer specifications and Company requirements. This is a full-time, hourly non-exempt position reporting to the Help Desk & System Support Manager. This position is based out of the Fresno area, CA. Starting hourly rate is $32.41.

Requirements

• Technical capabilities including low voltage wiring and wire management
• Trouble-shooting experience
• Thoroughness, attention to detail
• Time Management: ability to simultaneously manage multiple priorities
• Clear Communications; verbal and written
• Customer focused orientation
• Ability to interact effectively with internal customers, vendor partners and external constituents as needed.
• Specialized degree, certifications, or equivalent proven work experience
• Two or more years of relevant experience in a technical field
• A current valid driver’s license and insurability rating is required

Responsibilities

• Install, set up, monitor, and maintain in-store systems including Phone system, Alarms, Audio/Video (surveillance), Company Point of Sale (POS) computers, Company biometric timeclocks, and Network Wiring.
• Provide in-person and online support to end-users.
• Troubleshoot system related issues and outages.
• Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or inperson communication.
• Performs other related specialized duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed