SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60023106
About The Position
The Senior Human Services Program Specialist performs professional work for the Florida Department of Children and Families’ Office of Economic Self-Sufficiency Program. The role collects, compiles, and analyzes program data; assesses training needs; conducts training activities; and analyzes complex policy and case management problems. It also assists with monitoring and technical assistance activities intended to ensure program consistency and uniformity at the service area level. The position is based in Fort Lauderdale and is intended to fill positions in the Southeast Region. Only current Florida Department of Children and Families employees will be considered. The position monitors and evaluates program performance and effectiveness, supports staff through training and policy guidance, and provides technical assistance to regional Office of Economic Self-Sufficiency personnel. It coordinates projects between State Office and Southeast Region Operations and liaises with community agencies and partners as needed.
Requirements
- Bachelor’s degree from an accredited college or university and four years of professional experience in health, social, economic, or rehabilitative programs.
- A master’s degree from an accredited college or university may substitute for one year of the required experience.
- Professional or nonprofessional experience of the required type may substitute year-for-year for the required college education.
- Must be a current employee of the Florida Department of Children and Families to be considered.
- Must successfully complete required State and National criminal history screening before beginning employment.
Nice To Haves
- Office of Economic Self-Sufficiency experience is preferred.
- Ability to speak, read, or write Spanish, Creole, French, or another foreign language may be considered based on agency need.
Responsibilities
- Monitor data and analyze problems involving program eligibility, service delivery, and policy implementation.
- Plan, organize, and conduct pre-service, in-service, and policy update training for staff.
- Design supplemental training programs for specialized needs, including curricula and supporting materials.
- Develop and select supplemental material for core training packages based on assessment of program personnel and appropriate delivery systems.
- Assist with Quality Management and Assurance Plan monitoring for the Southeast Region.
- Assist with operational, program, and performance monitoring to ensure standards and policies are followed.
- Serve as agency liaison to community agencies and partners and as a spokesperson on program policy within the community as needed.
- Provide program and policy guidance and consultation to Southeast Region staff.
- Provide consultation, technical assistance, on-site visits, problem-resolution support, follow-up evaluation, and training to Office of Economic Self-Sufficiency program supervisors and specialists.
- Track and analyze performance data and compile statistical reports for the Southeast Region for Circuit Operations evaluation and program compliance.
- Coordinate assignments, activities, and projects between State Office and Southeast Region Operations, working with other Program Offices and regional operations to facilitate service delivery across program lines.
- Assist in developing corrective action plans as requested.
- Evaluate program effectiveness and make recommendations based on monitoring results.
- Compile, collect, and analyze data.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
