Human Services Program Specialist

Stanly County • Albemarle, NC

4d

About The Position

The Human Services Program Specialist evaluates and analyzes child welfare service programs and documents evaluation results. The position provides technical assistance to improve casework based on evaluation findings and develops, arranges, conducts, and facilitates training to address identified needs among child welfare staff. It is responsible for Continuous Quality Improvement efforts, preparing data reports to assess work quality and compliance with policy, laws, and standards, conducting field-visit training with child welfare workers, and supporting policy development for child welfare practice areas. The role also performs data analysis, research, and needs assessments; conducts PATH training; and collaborates with community partners on activities as deemed appropriate by the Program Manager. Other related duties may be assigned. Advanced computer skills are required.

Requirements

• Advanced competency in computer skills.
• Qualifying education and experience through one of the following: a master's degree from an accredited school of social work and two years of social work or counseling experience; a master's degree in counseling and two years of social work or counseling experience; a bachelor's degree from an accredited school of social work and three years of social work or counseling experience; a four-year degree in a human services field or related curriculum, including at least 15 semester hours in courses related to social work or counseling, and four years of social work or counseling experience; graduation from a four-year college or university and five years of experience in counseling or a related human services field involving casework, group work, or community organization techniques; or an equivalent combination of training and experience.

Responsibilities

• Evaluate and analyze child welfare service programs and compile and document evaluation results.
• Provide technical assistance for casework improvement based on findings from case evaluations.
• Develop, arrange, conduct, and facilitate training appropriate to identified child welfare staff needs.
• Manage all Continuous Quality Improvement efforts.
• Create data reports to evaluate work quality and compliance with policy, laws, and standards.
• Conduct field-visit training with child welfare workers.
• Develop policy for child welfare practice areas.
• Perform data analysis, research, and needs assessments.
• Conduct PATH training.
• Collaborate with community partners and participate in activities as deemed appropriate by the Program Manager.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time