SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60022412

State of Florida • Miami, FL

1d • Onsite

About The Position

This is a highly responsible professional position assisting the Region Program Supervisor in administration of policies and procedures related to the assigned Adult Protective Services Program area(s) to assure statewide program compliance, consistency, and uniformity. The program areas include Adult Protective investigation and Supervision, Adult Protective Intervention (placement and supportive services), Community Care for Disabled Adults, Home Care for Disabled Adults. This position requires expertise in training, management, monitoring and administration of Adult Protective Services Programs. This requires extensive knowledge of Adult Protective Services concepts and programs. Knowledge of federal and state laws, rules and regulations related to Adult Protective Services programs and the current data systems utilized by the department is required. District-wide and related travel within the region is required. Work is performed under the supervision of the Region Program Administrator.

Requirements

• A bachelor's degree from an accredited college or university is preferred and four years of professional experience in health, social, economic, or rehabilitative programs.
• Knowledge of social, economic, rehabilitation or health care service objectives.
• Knowledge of methods of compiling, organizing and analyzing data.
• Ability to develop manuals, policies, procedures, standards and rules.
• Ability to develop methods for monitoring and evaluating quality of service and compliance with rules, policies and statutes.
• Ability to review and evaluate plans and programs.
• Ability to identify improvements and adjustments needed to insure program effectiveness and efficiency.
• Ability to establish and maintain liaison with other agencies.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Must have a valid unrestricted Florida Driver's License, have the use of a private automobile, and maintain current vehicle insurance.

Responsibilities

• Coordinate, conduct or arrange all training activities.
• Provide technical assistance to operations and program staff relative to laws, rules, program policy, operational procedures, Quality Assurance, Quality Improvement, and administration of programs.
• Consult with operations and program staff to identify unmet needs and develop resources to meet those needs.
• Maintain up-to-date information and access current resource material.
• Confers with Headquarters Program Office to review policy and law interpretation and provide feedback to operations and program staff.
• Participate in meetings and staffing of cases.
• Schedule and conduct Quality Assurance reviews in accordance with current statewide quality assurance policies and procedures.
• Prepare and monitor any related quality improvement plans.
• Analyze and interpret data to aid operations and program staff to maintain compliance with current performance standards.
• Serve as liaison with local law enforcement, judicial, other state departments and local and community organizations as required.
• Perform region and district-wide travel related to assigned duties.
• Coordinate and conduct Random Moment Sampling activities within the assigned program area(s).
• Prepare and maintain all required programmatic, data system fiscal records and reports related to the assigned program area(s).
• Ensure that any related invoices for payment comply with all current standards, policies and procedures.
• Conduct second party review system if required.
• Obtain and analyze monthly and quarterly performance reports and assure that they are accurate, timely and transmitted to the Headquarters Adult Protective Services Program Office as required.
• Perform other related duties as necessary.

Benefits

• Health insurance
• Life insurance: $25,000 policy is free plus option to purchase additional life insurance.
• Dental, vision and supplemental insurance
• Retirement plan options, including employer contributions.
• Nine paid holidays and one Personal Holiday each year.
• Flexible Spending Accounts.
• Opportunities for career advancement
• Tuition waiver for public college courses

What This Job Offers

• Job Type: Full-time
• Career Level: Senior