SENIOR HUMAN SERVICES PROGRAM SPECIALIST - SAMH - 60027180 1

State of Florida • West Palm Beach, FL

1d • Onsite

About The Position

This position licenses substance abuse service providers located within the Southeast Region and assists with designations for Baker Act receiving facilities. This position is responsible for ensuring substance abuse providers are licensed according to all applicable licensing requirements within the designated time frames as well as exploring all complaints and grievances related to those providers. The position also provides technical assistance to community-based substance abuse treatment agencies to assist with the licensure process. This position is housed in and will primarily cover Palm Beach County, however, work assignments includes all counties within the Southeast Region which also includes Broward County and Treasure Coast Counties.

Requirements

• A bachelor's degree in social services or related field from an accredited college or university and 2 years of social service work experience or a master’s degree with 1-year social service work experience.
• Knowledge of family-centered interviewing and counseling techniques.
• Skill in organizing community resources to assist individuals and families in need of services.
• Ability to plan, organize and coordinate work assignments.
• Ability to actively listen to others.
• Ability to communicate effectively.
• Ability to maintain well-executed case files.
• Ability to write comprehensive reports.
• Ability to establish and maintain effective working relationships with individuals, family members, co-workers and community partners.
• Ability to use computer systems.
• Ability to review compliance of licensing standards.
• Ability to interact appropriately with individuals, families, community resources, service providers and other department professionals.
• Candidate Profile (application) must be completed in its entirety.
• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.
• Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.
• Must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.
• Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Nice To Haves

• Licensing and/or substance use disorder experience preferred.

Responsibilities

• Responsible for monitoring, licensing, and evaluating substance abuse prevention, intervention and treatment programs per licensing standards outlined in Florida Statute and Administrative Code.
• Responsible for implementing policies and procedures.
• Monitors and conducts on-site inspections of service providers and licenses substance abuse programs as assigned by supervisor in accordance with established guidelines.
• Investigates licensing violations and complaints on licensed providers and illegal operations.
• Prepares reports and initiates administrative action as required by statute and/or administrative code.
• Identify any corrective actions necessary.
• Monitors the progressive discipline and administrative action processes, which includes providing timely administrative complaint notifications to providers, keeping the information system current throughout the administrative action process and closing out each action timely and accurately.
• Review corrective action plans for sufficiency to meet regulatory standards and follow-up monitoring for compliance.
• Review documents submitted for substance use disorder and designated provider applications, generate provider invoices, document and review complaints received, conduct audits of assigned licensed providers, monitoring visits, and ensure any necessary information and updates are maintained in the program's technological system.
• Provides technical assistance to subcontractor and providers to support and promote sustained compliance with licensing standards.
• Responds to telephone, email inquiries, and walk-in requests from the public and other agencies and providers and provides accurate information on licensed programs.
• Consults with stakeholders and other clients regarding licensing regulations.
• Completed public record requests upon request.
• Represent the Department in community meetings, on work groups and forums related to licensing, substance abuse, and mental health issues.
• Perform other duties and responsibilities as assigned.

Benefits

• No state income tax for residents of Florida
• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Senior