Human Services Program Representative 1

Commonwealth of Pennsylvania • Dauphin County, PA

22h • Hybrid

About The Position

Become a Human Services Program Representative 1 with the Department of Human Services and play a key role in supporting vital behavioral health programs. This position allows you to build strong partnerships with counties and providers while ensuring high-quality services. Your work will make a difference in the lives of individuals and families who rely on mental health and substance use services. Step into a role that promotes growth, learning, and community impact—apply today! This position focuses on evaluating behavioral health managed care programs and supporting counties and providers in meeting statewide standards.

Requirements

• Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor’s degree; or An equivalent combination of experience and training.
• Meet the PA residency requirement.
• Be able to perform essential job functions.
• Satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
• Satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Responsibilities

• Provide consultation to counties and providers on community mental health rules and program expectations
• Conduct on-site inspections, assess documentation, and identify areas needing corrective action
• Collect and interpret information to determine adherence to contract and regulatory requirements
• Participate in meetings and work with community groups to understand needs and share departmental guidance
• Prepare clear reports that summarize findings, recommendations, and policy interpretations
• Work with partner agencies to verify information and address trends or compliance concerns

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level