Senior Human Resources Generalist (26-152)

Kent County CMH Authority•Grand Rapids, MI
•Remote

About The Position

The Senior Human Resources Generalist serves as deputy to the Director of Human Resources and is the primary resource for managers and supervisors on employee relations. The role provides day-to-day manager guidance and coaching; manages performance, attendance, and conduct issues; conducts routine investigations; and interprets the collective bargaining agreement. It also drafts policies, job descriptions, and manager tools, supports training and development, and prepares matters requiring the Director of HR’s decision. The position applies consistent, well-documented practices across the organization. This is a 40-hour-per-week position, Monday through Friday, 8:00 a.m. to 5:00 p.m., with no weekend, on-call, or holiday requirements. The assignment is remote with occasional regional travel within Kent County, Michigan. Network180 provides mental health and substance use disorder treatment coordination, and intellectual and developmental disabilities services for Kent County. It describes its work as helping people and making the community a better place to live.

Requirements

  • Bachelor’s degree in human resources, business administration, or a related field.
  • At least three years of professional-level human resources experience.
  • Working knowledge of federal and Michigan employment laws.
  • Strong written and verbal communication skills and the ability to build and encourage mutually beneficial relationships at every level.
  • Demonstrated diplomacy, professional judgment, and confidentiality.
  • Strong organizational skills and ability to prioritize workload.
  • Ability to work independently with minimal supervision.
  • Positive attitude, communication skills, and demonstrated desire to work as part of a cohesive team.
  • Sound judgment in recognizing risk and knowing when to escalate.
  • Proficiency with Microsoft Office and human resources information systems (HRIS).

Nice To Haves

  • SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
  • Experience in behavioral health, community mental health, or public-sector human resources.
  • Experience in a unionized environment, including interpreting and applying a collective bargaining agreement.
  • Experience conducting workplace investigations.
  • Experience designing and delivering training.
  • Lived experience with mental illness, developmental disabilities, or substance use disorders is valued.

Responsibilities

  • Serve as deputy to the Director of Human Resources.
  • Provide managers and supervisors with day-to-day guidance and coaching on employee relations.
  • Manage performance, attendance, and conduct issues.
  • Conduct routine workplace investigations.
  • Interpret the collective bargaining agreement.
  • Draft policies, job descriptions, and manager tools.
  • Support training and development.
  • Prepare matters requiring the Director of HR’s decision.
  • Apply consistent, well-documented practices across the organization.

Benefits

  • Four health insurance plans.
  • 100% employer-paid dental and vision insurance plans.
  • 13 paid holidays.
  • Generous paid time off (PTO).
  • Professional development.
  • Tuition reimbursement.
  • Defined contribution retirement plan.
  • Employee Assistance Program.
  • Life and voluntary life insurance options.
  • Short- and long-term disability.
  • Eligibility as an approved site for loan forgiveness programs, based on position and department, including NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, and MI Kids Now Loan Repayment.
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